Business Management

11.04.25

FALLS CHURCH, Va. (Oct. 31, 2025) – Recognized for his innovative business practices, dedication to workforce training, and commitment to customer care, Larry Shoemaker of Deluxe Plumbing has been named ...

11.04.25

For His Transformative Impact on the Plumbing and HVAC Profession FALLS CHURCH, Va. (Oct. 31, 2025) – For many years, Jeffrey Voss of Boone, North Carolina, has championed initiatives that directly strengthen contractors’ success and raise professional standards across the plumbing ...

11.04.25

Professionals from across the country gathered to learn, network and grow at PHCC CONNECT 2025. FALLS CHURCH, Va. – November 2025 – The Plumbing-Heating-Cooling Contractors—National Association (PHCC) recently hosted CONNECT 2025 in Grand Rapids, Michigan, from October 27-30, bringing together plumbing and HVACR professionals for an engaging industry event. The conference featured over 20 …

10.21.25

If you had told me a year ago that I’d be writing my final President’s Message already, I would’ve said, "No way – it’s too soon." But here we are, and time has flown faster than a service van on a Friday afternoon. The theme of this issue – Innovations in the Industry – couldn’t be more timely. Our industry is experiencing rapid change. Between AI, automation, digital dispatching, and cloud …

09.25.25

Like their residential counterparts, commercial water heaters are required to meet minimum energy efficiency standards that are set by the United States Department of Energy (DOE) in order to be legally sold in the United States. However, there are ways that federal law handles commercial products differently. It should be noted that there is a special class of gas-fired commercial water heaters …

09.14.25

The need for strong leadership is more crucial now than ever. The best leaders know that to elevate your business you must embrace accountability within your team. This isn’t just about checking off tasks on a to-do list; it’s about creating a culture that fosters resilience, boosts morale, and ...

08.22.25

More than 20 expert-led education sessions and roundtable discussions for the plumbing and HVAC/R industries at CONNECT 2025. The Plumbing-Heating-Cooling Contractors—National Association (PHCC) announces that PHCC CONNECT 2025 will feature an expanded schedule of interactive educational ...

07.31.25

When PHCC members are asked what they value most from their membership, industry representation consistently rises to the top. They know that PHCC is their voice – fighting for their businesses on everything from energy policy to workforce development. But here’s the truth: our advocacy only works with your help. No one tells your story better than you, our member contractors. Whether it’s …

07.31.25

When I got into this trade, I figured I’d be working with pipe wrenches, not politicians. But here I am, telling you that what we do in the halls of Congress is just as critical as what we do in basements and crawlspaces. Why? Because if we’re not at the table, we’re on the menu. And I don’t know about you, but I prefer eating to being eaten, especially when I’ve already skipped lunch for the …

07.15.25

As the sun shines brighter and the days grow longer, many teams experience a familiar phenomenon known as “summeritis.” This seasonal slump can lead to decreased motivation and productivity as employees dream of vacations, staying cool by the pool, and family time together. But all is not lost ...