Events

  • January 24, 2019

    Want to Double Sales and Retain More Clients in 2019? Pull These 3 Marketing Levers

    The most successful Plumbing-Heating-Cooling operators update their marketing plan to make the most of the New Year. Buckle your seat belts because 2019 will be unlike any other…

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  • February 5, 2019

    Business Operations and Systems Success "B.O.S.S." Financial class - Atlanta

    This 1 day course is designed for the plumbing, heating and cooling industry and is intended for company owners, managers, or anyone that needs a better understanding and working knowledge of financial statements, how to use them and how to price their services correctly and profitably!

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  • February 12 - 13, 2019

    Colorado PHCC - Front Line Service Training

    This two-day class will teach plumbing and HVAC service technicians the mindset, concepts and techniques they need to succeed. The program is centered around QSC’s Ten Step Service Delivery System. This is a highly interactive program with exercises, examples and role playing to help technicians hone their skills. Instructed by QSC Business Coach, Beth Dobkin Sponsored by KOHLER

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  • February 19 - 21, 2019

    2019 Design & Construction Week (DCW)

    Design & Construction Week ® (DCW), the sixth annual co-location of NKBA’s Kitchen & Bath Industry Show ® (KBIS) and NAHB’s International Builders' Show ® (IBS), is North America’s largest and most comprehensive trade show in the residential design, building and remodeling sector.

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  • February 27, 2019

    QSC Customer Service Representative Training - New Jersey

    This 1-day course is designed to provide a system that you and your entire organization can follow to answer the phone and optimize opportunities with customers. By using the system, your company can create the difference between a good customer experience and a GREAT customer experience.

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  • February 28, 2019

    QSC Slaying the 5 Common Sales Objection - New Jersey

    The purpose of this course is to teach technicians what the 5 most common sales objections are, and how they can identify the true issues with closing the sale and help the client buy today. This class is for technicians that already have become familiar with the concept of running the “perfect service call” and are ready to dig deeper.

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