
Don’t know who you need to contact? Write to customercare@naphcc.org and your request will be forwarded to the correct staff member. Click here to download our staff organization chart.
Executive Office | |||||
![]() Mark S. Ingrao, CCP, CAE
Chief Executive Officer |
![]() Shelly Cook
Director of Executive Office Operations and National Auxiliary |
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Member Services and Customer Care | |||||
![]() Kim Dresser
Senior Director, Member Services and Customer Care |
![]() Raylene LeGrande
Manager, Member Services and Customer Care |
![]() Jennifer Brugman
Chapter Relations Specialist |
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![]() David Chic
Program Director, QSC, CCA |
![]() Dawn Dalton
Member Communities Manager, QSC, CCA |
![]() Beth Dobkin
Director of Business Coaching Services, Quality Service Contractors |
![]() Les Hanks
Business Coach, Quality Service Contractors |
![]() Rick Mears
Business Coach, Quality Service Contractors |
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Business Development | Education | Communications & Marketing | |||
![]() Elicia Magruder
Vice President of Business Development |
![]() Heidi Salati
Director of Education and Training |
![]() Jeannine Curtin
Senior Marketing Specialist |
![]() Neil Leisenring
Senior Marketing Specialist |
![]() Charlotte R. Perham
Vice President of Communications & Marketing |
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Advocacy | Finance & Administration | ||||
![]() Chuck White
Vice President of Regulatory Affairs |
![]() Mark Valentini
Director of Legislative Affairs |
![]() Michael Ahearn
Vice President of Finance |
![]() Katharine Dill
Senior Accountant |
![]() Marcus Steele
Staff Accountant |
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PHCC Educational Foundation | |||||
![]() Cynthia A. Sheridan
Chief Operating Officer, PHCC Educational Foundation |
![]() John Zink
Vice President of Development and Communications, PHCC Educational Foundation |
![]() Angela Collins
Senior Director of Apprenticeship and Online Training, PHCC Educational Foundation |