Our Staff

Don’t know who you need to contact? Write to customercare@naphcc.org and your request will be forwarded to the correct staff member.

Michael Ahearn, Vice President of Finance and Human Resources

Shirley Atkins, Senior Staff Accountant

David Chic, Program Director, QSC, CCA

Yarimar Collazo, Marketing Manager

Angela Collins, Director of Programs and Projects, PHCC Educational Foundation

Shelly Cook, Office Administrator & Executive Assistant

Michael Copp, MA,MIRM, Executive Vice President

Dawn Dalton, Manager, Member Communities, Quality Service Contractors

Katharine Dill, Staff Accountant

Beth Dobkin, Director of Business Coaching Services, Quality Service Contractors

Akeem Favor, Digital Content Manager/Staff Writer

Rebecca Gold, Business Coach, Quality Service Contractors

Elizabeth Grottos, Senior Director, Member Services

Les Hanks, Business Coach, Quality Service Contractors

Patrice L. Jackson, Coordinator, Member Services and Customer Care

Wilma Jenkins, Coordinator, Member Services and Customer Care

Wayne Jiang, Social Media and Webcast Specialist

Raylene LeGrande, Manager, Member Services and Customer Care

Elicia Magruder, Senior Vice President of Member Services, Customer Care & Business Development

Charlotte R. Perham, Vice President of Communications & Marketing

Mark Riso, Vice President of Legislative Affairs

Heidi Salati, Director of Education and Training

Cynthia A. Sheridan, Chief Operating Officer, PHCC Educational Foundation

Maureen Vasquez, Manager of Education, PHCC Educational Foundation

Chuck White, Vice President of Regulatory Affairs

John Zink, Vice President of Development and Communications, PHCC Educational Foundation