PHCC News

06.17.25

As a contractor in the plumbing and HVACR industries, your interactions with customers are pivotal both in delivering solutions and educating them about making savvy financial choices ...

06.04.25

The Plumbing-Heating-Cooling Contractors--National Association (PHCC) reveals ...

05.13.25

The construction industry faces a staggering challenge: it has one of the highest suicide rates among all professions, according to the Centers for Disease Control and Prevention (CDC) ...

04.17.25

Delivering exceptional customer experiences is essential to your success. A great customer experience can set your contracting business apart from competitors, foster customer loyalty, and lead to repeat business and referrals. Here’s how prosperous businesses deliver stellar customer experiences: Fast Response Time and Frequent Communication • Quick Response Times: Customers expect timely …

04.10.25

Plumbing and HVAC contractors are invited to register for CONNECT 2025, taking place from October 27-30, 2025. FALLS CHURCH, Va. – April 2025 – Plumbing-Heating-Cooling Contractors--National Association (PHCC), encourages plumbing and HVAC contractors to make plans now to ...

04.08.25

Alright folks, let’s talk about safety. I get it – most of us would rather be talking about the latest tools or a great install we just did. But here’s the deal: safety isn’t just another checkbox, it’s what keeps us in business and gets everyone home at the end of the day. And as PHCC contractors, it’s on us to lead the charge.

04.08.25

As business leaders, we’ve all faced those unsettling moments … when you realize you’ve been targeted by a phishing scam or when your inbox is flooded with suspicious emails. I know firsthand that I often need to remind our staff here at PHCC—National to be cautious of emails that appear to come from my own address.

01.28.25

The Plumbing-Heating-Cooling Contractors—National Association (PHCC) Educational Foundation today announced major updates to its National HVAC Apprentice Contest. The annual event will be ...

01.16.25

"Leadership is like going to the gym. It’s easy to status quo your way through." Leave it to a Navy commander to compare effective leadership to a physical workout, but Mary Kelly – who also is a best-selling author and was a keynoter at PHCC’s CONNECT conference in October – knows that, in today’s fast-paced environment, if you’re not actively improving and thinking bigger, you’re inadvertently …

01.16.25

I’ve been around long enough to know one thing: if you’re in the plumbing and HVAC industry, you’ve got to be ready for just about anything. One minute you’re installing a water heater like you’ve done a thousand times before, and the next you’re facing a challenge so unique that you think, "Well, I haven’t seen that before!" Running a business? Now that’s an entirely different level of  …