Business Management
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Business Tips I Learned from Reading The Five Dysfunctions of a Team; A Message from PHCC—National President Dan Callies
As the Thanksgiving and winter holidays approach (along with the end-of-year business demands ...
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CONTRACTOR Magazine Publishes CONNECT 2024 Recap
CONTRACTOR magazine recently published a recap from John Mesenbrink summarizing the CONNECT 2024 event in Birmingham, Alabama, last month. Read the full article on CONTRACTOR's website to hear what John had to say: PHCC CONNECT 2024: ‘Authentic Connections’ | CONTRACTOR ...
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PHCC CONNECT Delivers a Successful Conference Experience in Birmingham
Plumbing-Heating-Cooling Contractors National Association (PHCC) recently hosted CONNECT 2024 from October 7-10, where forward-focused plumbing and HVAC contractors came together for an engaging experience. This year’s theme, “Authentic ...
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Sarah Wood of California Honored with PHCC’s HVAC Contractor of the Year Award
With a commitment to quality, innovation, and superior customer service, Sarah Wood received the Plumbing-Heating-Cooling Contractors—National Association’s (PHCC’s) 2024 HVAC Contractor of the Year Award. Wood, owner of Allegiance Heating & Air Conditioning, Inc., in Santee, California, was honored this week at PHCC’s annual conference – PHCC CONNECT 2024 – in Birmingham, Alabama. PHCC …
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PHCC’s Plumbing Contractor of the Year Awarded to Vincent “Trey” Giglio III of Louisiana
For his dedicated leadership and commitment to professionalism in the industry, Vincent “Trey” Giglio III was honored as the Plumbing-Heating-Cooling Contractors—National Association (PHCC) 2024 Plumbing Contractor of the Year. Sponsored by Delta Faucet, the award was presented this week at PHCC CONNECT 2024 in Birmingham, Alabama. Vice president of Universal Plumbing in Shreveport, Louisiana,
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Celebrating the Very Best of 2024
2024 PHCC—National Awards 2024 Col. George D. Scott Award: Keith Bienvenu, Bienvenu Brothers, New Orleans, Louisiana 2024 Plumbing Contractor of the Year (sponsored by Delta Faucet Co.): Vincent “Trey” Giglio, III, Universal Plumbing, Shreveport, Louisiana 2024 HVAC Contractor of the Year (sponsored by Rheem): Sarah Wood, Allegiance Heating & Air Conditioning, Inc., Santee, California
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If You Can’t Measure It, You Can’t Improve
It’s what tells you what you need to know about your customers’ needs and expectations so you can serve them better. It’s what drives customers to choose you over other contractors. It’s what helps you track callbacks so you can minimize their impact … or lead conversion rates so you know how much time and money you put into making a sale. It’s what helps associations like PHCC identify and …
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I Love My Pipe Wrench
The call came from the editor of Solutions magazine – "It’s time to write your final column as PHCC—National President. Can you highlight technology/innovation in the plumbing industry? Please try to stay on topic." (I guess I veered outside the lane in past articles.) So, technology/innovation in the plumbing industry … huh … I think that started when dad purchased automatic transmissions in …
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Federal and State IRA Rebate Programs Preparing for Take Off
The Inflation Reduction Act (IRA) is a piece of federal legislation that was signed into law by President Joe Biden over two years ago. While not necessarily indicated by its name, the IRA is touted by its supporters as the largest investment in clean energy in American history. As it relates to home appliances, one main program in the IRA that contractors and installers should know about is the …
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For Appliance Energy Conservation Standards, the Political Pendulum Does Not Swing
Observers of American politics often note that policymaking swings like a pendulum. One political party will earn control of government and enact policies they believe will improve the country. Later, the opposing political party will inevitably seize governmental control and undo much of the work of their predecessors. This process then repeats. While there may be examples of this idea proving …
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