Business Management

12.11.19

QSC Business Coach Les Hanks and I recently had the pleasure of speaking with QSC members Karen and Daniel Hill, owners of HM Plumbing, based in Kennesaw, Georgia, following Les’ April Performance Excellence Group session held in Frederick, Maryland.

07.10.19

"There's no room in our company for brilliant jerks!" shared instructor Nate Koejte at the Foundation's two-day workshop for contractor business owners and key employees. "We love having sharp employees, but not if it comes with the baggage of an ego or abusive attitude. Simply stating this as a company rule can do a lot to change the behavior of your employees." Dozens of simple tips to improve …

06.13.19

PHCCCONNECT2019 heads to Indianapolis Oct. 2 - 4, 2019, to equip p-h-c contractors with solid strategies for streamlining processes, harnessing technologies, boosting profitability and building the future workforce.

05.06.19

The Plumbing-Heating-Cooling Contractors—National Association (PHCC) is pleased to welcome Aire Serv to its Franchisor Sponsorship program.

With the theme of this month’s magazine being indoor air quality, I wanted to talk some basic IAQ. If you have read this column in previous Contractor editions, you know that I am a huge proponent of training our technicians on proper air flow, combustion setting and duct design. A basic formula that all who work in HVAC should know is that maximum face velocity across a typical air filter is …

04.25.19

Plumbing-Heating-Cooling Contractors—National Association (PHCC) is pleased to welcome Mr. Rooter Plumbing to its Franchisor Sponsorship program.

04.05.19

Shortly after getting into a project to thread the carbon steel pipe needed for gas lines in a 96-unit townhouse complex, Pinnacle Plumbing switched to Viega MegaPressG.

04.04.19

U.S. District Judge John Bates in Washington, D.C., ruled in favor of the plaintiffs in an Association Health Plan (AHP) lawsuit filed by 12 states who claimed that the U.S. Department of Labor (DOL) exceeded its statutory authority in a rulemaking that opened up opportunities for multi-employer AHPs.

03.13.19

A partner of the Environmental Protection Agency’s (EPA’s) WaterSense since the program’s inception in 2006, the Plumbing-Heating-Cooling Contractors—National Association (PHCC) encourages all plumbing professionals to educate consumers on how to check for leaks and save water and money. The EPA’s annual Fix-a-Leak Week – which, this year, is March 18-24 – is a prime opportunity to spread …

02.22.19

“If we can improve our conversations with others …we can build trust and strengthen relations, which equals improved results.” Luis Gonzales