Business Management

08.30.23

Within five minutes of meeting Matt Leach, you know he is a plumber and that he loves his profession. Mr. Tubs Plumbing & Heating is known in the Philadelphia area as a reputable company providing quality services to its customers. As an ambassador for his organization, and his employees, Matt treats all customers with respect, and he is always willing to go the extra mile. Whether it's …

08.16.23

Mentoring has always been in the DNA of plumbing and HVACR contractors. It’s how they continue to ensure the future of their essential industry is in good hands. During an unprecedented one-day event in October, those contractors have a prime opportunity to give the rising leaders in their companies the confidence, expertise, and tools they need to manage others in their workplace settings now … and prepare them to be rockstar industry leaders tomorrow.

07.27.23

As the daughter of a master plumber, Kira was born and raised in the trade. After graduating from high school in 2021, she decided to work full-time in the family business at Continental Plumbing Services in New Port Richey, Florida. She now works alongside her father Chad, mother Amy, and the remaining Continental team. Her first position was as an Office Assistant where she was able to assist …

07.14.23

The General Counsel for the National Labor Relations Board (NLRB) issued a memorandum related to what constitutes a “Captive Audience” Meeting, GC 22-04. (See Memorandum) This memorandum informs regional offices that the long standing practice of allowing employers to require employees to attend mandatory meetings where employers could provide information in opposition to the union is unlawful …

07.11.23

When my father handed me the keys to our family’s company, it became clear that running a small business required wearing many hats, making it really difficult to be an expert at any of them! I realized then and there that I couldn’t do it alone. I got involved in my local PHCC chapter to find out who everyone else was using in terms of bankers, lawyers, accountants, etc. I didn’t have to …

07.11.23

When everything is as loud as everything else, nothing stands out. Why do we do what we do? What are our intentions? How does our next decision really improve the lives of our members, our employees, our customers? How does it better our organizations? As I’m working with PHCC staff to steer decisions for our association and as you’re making decisions for your business, we really need to ask …

06.13.23

One year ago, Brent McDiarmid of PHCC member company Glenn Mechanical Co. in El Dorado, Arkansas, was sitting on stage at the Parkers Chapel High School graduation ceremony to present a scholarship to the school’s Class of 2022 valedictorian. The scholarship provided Spencer Frisby – the young scholar who graduated with a 4.3 weighted GPA – with financial support to complete an online HVAC …

06.08.23

FALLS CHURCH, VA. — For plumbing and HVACR contractors who are eager to discover proven, practical ideas to meet their business goals, the Plumbing-Heating-Cooling Contractors—National Association (PHCC) is providing real insights, real solutions, and real value at its annual Conference and Product & Technology Showcase – PHCCCONNECT2023 – to be held this year on Oct. 25-27 in Cleveland,. …

04.11.23

PHCC CEO Cindy Sheridan was celebrated along with 13 other women in the plumbing, heating, cooling and piping industry. Each of the women were asked six questions and their answers were published in the article. You can see Cindy's answers below: What is your role in the PHCP industry? As CEO of PHCC, I work to ensure that our members are recognized as the best choice in their respective …

12.12.22

After much anticipation by its member contractors, the Plumbing-Heating-Cooling Contractors—National Association (PHCC) has launched all nine modules of its new Finance Bootcamp. Developed as basic training for business owners and their staff, these self-paced courses will help learners understand the fundamentals of finance so they can make informed, strategic decisions for the financial health …