Industry Partner Training

Do you know which product is the right product for a job? Do you know how to troubleshoot issues? Manufacturers provide the products and services that are critical to your success. Whether you are learning how a product works, getting product updates, or trying to select the right product for a job – direct education from the manufacturer will help you make these decisions in a timely and informed way.

Through manufacturer education, you can be sure you are providing your customers with the peace of mind they expect from a product or service while building customer loyalty.

For additional information about specific training options available to PHCC members, log in here and select the “Industry Partner Training & Resources” tab. Contact salati@naphcc.org for assistance logging in. If you are not a PHCC member, please create an account to access the information.

 

AO Smith University

A.O. Smith University offers several ways to better train your installers and service technicians. The training is free and can be customized to exactly meet your company’s needs.

For more information, contact us at university@hotwater.com.


Bradford White is committed to service excellence. We do this through the products we manufacture, the services we provide, and the training we offer to Bradford White pros like you.

Bradford White’s For The Pro® Training Academy offers Bradford White contractors hands-on training in the field, through remote programs, and at iTEC™, our International Technical Excellence Center. The For the Pro® Training Academy also includes a self-paced eLearning option that can be accessed by visiting and registering for our exclusive For the Pro® website*. In addition to training options, For the Pro® offers a wide variety of useful tools and resources including our Contractor Directory, RightSpec® tools, Sales Tools, and Technical Videos. Register today by visiting For the Pro®.

*For the Pro® registration is exclusively for Bradford White professionals.


Since 1954, Delta Faucet has delivered breakthroughs in everything from faucets to showerheads to accessories. That’s because we’ve developed a deep understanding  of those who use our products – discovering new ways to surpass expectations.  Our continuing commitment to design, innovation and service has earned a reputation for our brands, creating names that people not only know, but demand.  Together or separately, our Brizo®, Delta® and Peerless® brands offer a combination of design, price points and innovations that help you install our products with confidence and end-user satisfaction!

Stay up to date through online trainings or viewing our webinar content here:  Delta Faucet Training   If looking to connect for a more hands-on interactive training or questions – please reach out to the dedicated Pro team at:  ProExperience@deltafaucet.com


Create a culture of risk management in your business with free Risk Management Academy seminars tailored to the unique needs of individual industries, including p-h-c. In addition, Federated clients have access to mySHIELD, a personalized, online destination for risk management resources to help support your business. Customized to each Federated client, this intuitive website offers convenience and valuable features, including: industry-specific training and resources; seamless certificate management; efficient vehicle and drivers list tools; and additional features to provide a customized user experience. Federatedinsurance.com/services/education-events.


Trade partners can be more successful and confident in recommending disposers and instant hot water dispensers after completing training at the InSinkErator eLearning Center.  Beginning with the “Disposers 101” training, these short, engaging modules will cover a variety of topics including category education, upsell techniques and technical product Information. Trade partners can sign up and enroll in courses by visiting www.insinkerator.com/training [go.bluevolt.com].

The modules – which are designed specifically for plumbers, contractors, kitchen designers, showroom staff, wholesalers, builders and industry sales personnel – feature video, voice narration and interactive games. Segments can be completed in as few as 10-15 minutes. New courses are planned that you don’t want to miss!

  1. How to Sell the Series – a guide to picking the right disposer for your customers.
  2. How to Sell Instant Hot Water Dispensers – a guide for introducing your customers to the instant hot water category.
  3. Disposer Myths Series: Are disposers safe for septic? Yes and more!
  4. NEW in ’22! Disposer Myth Series.

KOHLER Pro Toolbox is your one-stop-shop for resources, tools, and support to help you grow your business. Get access to exclusive online tools that will set you apart from the competition.

Dedicated Trade Support – Receive exclusive trade-based service, support, and resources such as design inspiration, specification tools, and marketing materials.

Access to Exclusive Kohler Assets – Explore our literature, photo, and video libraries as well as our collection of bathroom floor plans for design inspiration, product information, and marketing support.

Product-Specific Learning & Training – Access exclusive resources to stay competitive and up-to-date on the latest product trends and installation techniques.

Kohler News – Design trends, new product announcements, and consumer insights to keep you up to date as an industry expert.

Community Access – Connect with Kohler and other trade professionals on trade-specific forums and browse our Knowledge Center and FAQ’s for further information and assistance.

www.kohler.com/protoolbox

 


MILWAUKEE® is a world leader in jobsite solutions and has a long tradition since 1924 of improving safety of users through product innovation.

We are unwavering in our commitment to deliver Relentless Safety Solutions, Built For Productivity, and have dedicated resources, to work alongside our users & partners to understand the demands of a constantly changing jobsite and how we can best deliver solutions for a safe, more productive jobsite. Share this Tool Safety Flyer, which can be uploaded to smartphones and tablets, with your technicians.


As the #1 Faucet Brand in North America and America’s Most Trusted Faucet* for seven years running, Moen is focused on providing the best possible partnership to Pros through product that offers quality, dependability, easy install and great styles and finishes along with best-in-industry innovation.

In 2021, Moen launched its pro-dedicated training site for both Plumbing Business Owners and their employees – the Moen Plumber Connection at moen.com/plumber. This site offers training, downloads and brand experiences. The best part? When you train, you earn points that can be redeemed for products from great brands like YETI and Carhartt.

Register today at Home – Moen Plumber Connection
Follow us on Instagram @MoenPros

*America’s Most Trusted® is a registered trademark of Lifestory with all rights reserved.


Rheem Academy and RUUD University are your resources for the best professional training opportunities—in-class and online—designed and taught by the industry’s leading experts.

Enhance Your Skills. Advance Your Career. Grow Your Business.

For more details and to go Pro, contact your distributor.


RIDGID Logo

You know that having the right tools is essential for every job. Equally important is knowing how to get the most out of those tools. RIDGID’s free online training sessions share demonstrations and in-depth training on many of their products as well as expert tips that can help you and your team save time on, even in the most demanding jobsites. Learn about threading, pipe fabrication, drain cleaning, pressing and diagnostic equipment with demos and insider knowledge.

These training sessions are just one part of RIDGID’s ongoing commitment to PHCC and its members: offering real-world guidance to help professionals get the best performance out of their tools and equipment, whatever the jobsite brings.


PHCC Executive Sponsor Viega LLC offers customized ViegaWorks sessions with contractors, specifiers and distribution partners. Each session is developed to focus on the unique needs of the business partner and is facilitated by one of Viega’s expert Technical Consultants. Topics are determined based on the needs of the customer. They can include metals systems for residential and commercial, such as ProPress Copper or MegaPress Carbon Steel, PureFlow PEX systems for plumbing, heating and cooling systems, fire protection solutions or any combination of topics. Sessions are short and deliver predetermined key takeaways. To set up your session now, visit www.viega.us/training.


Zoeller Logo

Zoeller Company was founded in 1939 as a family-owned operation making a dependable column sump pump. From its humble beginnings, Zoeller, one of the oldest U.S. pump manufacturers, has maintained the highest of quality standards, setting the benchmark for all other manufacturers of pumps. All Zoeller pumps are time-tested and quality-driven. Our submersible pumps are 100% factory-tested underwater for dependability from the instant they’re plugged in.


Code Training

The International Code Council, a member-driven organization of more than 64,000 members, offers plumbing, mechanical and fuel gas professionals a wide range of resources including training, certifications, and codes and references designed for industry professionals from basic to advanced.  ICC is the leading global source of model codes and standards and building safety solutions that ensure safe, affordable, and sustainable communities and buildings worldwide.  Learn more about code adoption in your state. Click here to connect with your chapter.