Business Management

07.31.24

When it comes to the state of affairs surrounding natural gas bans, refrigerant changes, licensing, efficiency limits, and more, sometimes I feel like I’m swept up in a twister. I’m desperately looking for the calm after the storm and for help to navigate my business. PHCC has been incredibly resourceful in supporting the licensed plumbing and HVAC contractor. Thank goodness for PHCC’s …

07.31.24

We live in a world today impacted by influencers. Whether knowingly or subliminally, we are inspired and motivated by authors, entrepreneurs, celebrities, professional athletes, and well-known brands. Sure, many of them have cracked the code on how to share branded content on social media with their audience; the more traditional ones have mastered some intangible factors: Connection. …

07.24.24

Since the City of Berkeley passed an ordinance that prohibited natural gas hookups to newly constructed homes in 2019, the future of natural gas as a building fuel source has been a hotly debated topic in our industry. Indeed, Berkeley was followed by dozens of other California communities that adopted similar policies, and Washington State even enacted residential and commercial building codes …

07.10.24

Leading experts, Jeff Butler and Mary Kelly, to speak at CONNECT 2024. FALLS CHURCH, Va. – July 2024 – Plumbing-Heating-Cooling Contractors National Association (PHCC) unveils Jeff Butler and Mary Kelly as the keynote speakers for CONNECT 2024 in Birmingham, Alabama, October 7-10, at the Birmingham Jefferson Convention Complex. Jeff Butler is a workplace strategist, who has offered expertise to …

07.08.24

More than half of consumers are deciding on a home services provider.

08.30.23

Within five minutes of meeting Matt Leach, you know he is a plumber and that he loves his profession. Mr. Tubs Plumbing & Heating is known in the Philadelphia area as a reputable company providing quality services to its customers. As an ambassador for his organization, and his employees, Matt treats all customers with respect, and he is always willing to go the extra mile. Whether it's …

07.27.23

As the daughter of a master plumber, Kira was born and raised in the trade. After graduating from high school in 2021, she decided to work full-time in the family business at Continental Plumbing Services in New Port Richey, Florida. She now works alongside her father Chad, mother Amy, and the remaining Continental team. Her first position was as an Office Assistant where she was able to assist …

07.14.23

The General Counsel for the National Labor Relations Board (NLRB) issued a memorandum related to what constitutes a “Captive Audience” Meeting, GC 22-04. (See Memorandum) This memorandum informs regional offices that the long standing practice of allowing employers to require employees to attend mandatory meetings where employers could provide information in opposition to the union is unlawful …

07.11.23

When my father handed me the keys to our family’s company, it became clear that running a small business required wearing many hats, making it really difficult to be an expert at any of them! I realized then and there that I couldn’t do it alone. I got involved in my local PHCC chapter to find out who everyone else was using in terms of bankers, lawyers, accountants, etc. I didn’t have to …

07.11.23

When everything is as loud as everything else, nothing stands out. Why do we do what we do? What are our intentions? How does our next decision really improve the lives of our members, our employees, our customers? How does it better our organizations? As I’m working with PHCC staff to steer decisions for our association and as you’re making decisions for your business, we really need to ask …