Beth A Dobkin
Beth Dobkin is the Director of Coaching Services for Quality Service Contractors (QSC). QSC is a professional network exclusively for members of the Plumbing-Heating-Cooling Contractors—National Association (PHCC). QSC provides specialized business management resources, services and training for plumbing and HVACR service and repair contractors.
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01.20.21
Company Culture is the Difference Maker
In the workplace, attitudes are infectious. Confusion, negativity, apathy and disengagement may not be verbally communicated but you should recognize that your employees are the first to consume your message. Consequently, your brand may suffer externally. If you don’t use culture to coach your people, it will use you! The success of a company is defined by the employees, which is why …
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