Code of Ethics

How do you make sure your customers are satisfied with your work, but are also enthusiastic fans who recommend you to others? One word: ethics.

Adhering to the following business ethics is a great way to separate yourself from the competition:

  • To consider our trade worthy as affording us distinct opportunities to serve society
  • To improve ourselves, increase our efficiency and enlarge our service, and by so doing attest our faith in the fundamental principles of life, that we profit most who serve best
  • To realize that we are businesspersons and ambitious to succeed; but that we are first ethical persons, and wish no success that is not founded on the highest justice and morality
  • To maintain the highest ethical standards of advertising, pricing, selling, installation and service guided by the principles of honesty and integrity
  • To promote the latest technological advances in the design, types and methods of installation of plumbing-heating-cooling systems; using equipment and materials complying with the standards recognized by this industry
  • To enter enthusiastically into the association work—to give as well as take—and do our part in elevating the industry
  • To support all progressive moves that are being carried out along the lines of trade extension, standardization and sanitation
  • To conduct our affairs that others in our business will find it wise, profitable and conducive to happiness to emulate our example
  • To follow and execute our work in conformity with federal, state, county and city building, safety, energy and water conservation, fire and housing codes; and refusing to be a party to any action that violates these regulations
  • To promote conservation of water and energy to the public we serve through improved, adequate, safe, modern installation of energy efficient equipment