Service and Repair

  • 01.20.21

    Company Culture is the Difference Maker

    In the workplace, attitudes are infectious. Confusion, negativity, apathy and disengagement may not be verbally communicated but you should recognize that your employees are the first to consume your message. Consequently, your brand may suffer externally. If you don’t use culture to coach your people, it will use you!

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  • 08.26.20

    Advocacy News

    DOE Receives 60-Day Notice of Pending Litigation To Force Release of HVAC Product Efficiency Standards

    The U.S. Department of Energy (DOE) was recently served with a 60-day letter notifying the Department of a party's intent to litigate. The Natural Resources Defense Council (NRDC) and a group of state attorneys general have separately filed letters regarding the DOE’s failure to meet mandatory deadlines for reviewing and amending product efficiency standards pursuant to the Energy Policy and Conservation Act (EPCA) in some 26 rulemakings.

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  • 08.03.20

    Advocacy News

    501(c)6 Provision in Play for Next COVID Relief Bill

    With the introduction of the HEALS Act on July 27, the Republicans have presented a $1.5 trillion counter-offer to House Democrats’ $3 trillion HEROES Act.

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  • 07.15.20

    Are You Up for the [Best Practices Business] Challenge?

    Evaluate your business, profitability and your operations and receive a complimentary 30-minute coaching consultation call from one of our experienced QSC Business Coaches. Simply complete and submit the QSC Best Practices Business Challenge form, and we will be in touch with you to discuss opportunities. It’s that easy!

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  • 04.22.20

    Power Meeting 2020 Recap: Attendees
    Learn How to Be Heard … Loud and Clear

    Power Meeting 2020 in San Diego, California, was unlike any other. Taking place in early March, COVID-19 was just starting to wreak havoc on U.S. businesses, requiring the 143 registrants to attend to their employees’ needs quickly and remotely over the 2½-day event and forcing some organic stops and starts during the Power Meeting programs.

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  • 04.16.20

    Advocacy News

    COVID-19: What Now?

    Roughly two weeks after President Trump signed the CARES Act into law to inject $2.3 trillion into the U.S. economy to keep it afloat, the $350 billion allocated for small business assistance is expected to dry up by the end of the week. As of close-of-business Wednesday, 1.52 million small businesses were approved for $324 billion in loans.

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  • 03.19.20

    Coronavirus Business Practice Considerations

    To help you during this trying time, your QSC Business Coaches have put together some best practice suggestions for your consideration.

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  • 01.29.20

    Advocacy News

    White House Event Demonstrates Effectiveness of PHCC Advocacy

    Earlier this month, PHCC members, state executives and staff were invited to the White House for an exclusive PHCC ceremony celebrating the association’s commitment to the Pledge to America’s Workers. PHCC enjoyed a private audience with the President’s senior advisors for an overview of our industry and the importance of registered apprenticeship to ensuring the continuity of the plumbing and HVAC trades.

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  • 12.11.19

    Achieving the Perfect Balance

    QSC Business Coach Les Hanks and I recently had the pleasure of speaking with QSC members Karen and Daniel Hill, owners of HM Plumbing, based in Kennesaw, Georgia, following Les’ April Performance Excellence Group session held in Frederick, Maryland.

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