Service and Repair

01.20.21

In the workplace, attitudes are infectious. Confusion, negativity, apathy and disengagement may not be verbally communicated but you should recognize that your employees are the first to consume your message. Consequently, your brand may suffer externally. If you don’t use culture to coach your people, it will use you!

08.26.20

The U.S. Department of Energy (DOE) was recently served with a 60-day letter notifying the Department of a party's intent to litigate. The Natural Resources Defense Council (NRDC) and a group of state attorneys general have separately filed letters regarding the DOE’s failure to meet mandatory deadlines for reviewing and amending product efficiency standards pursuant to the Energy Policy and Conservation Act (EPCA) in some 26 rulemakings.

08.03.20

With the introduction of the HEALS Act on July 27, the Republicans have presented a $1.5 trillion counter-offer to House Democrats’ $3 trillion HEROES Act.

07.15.20

Evaluate your business, profitability and your operations and receive a complimentary 30-minute coaching consultation call from one of our experienced QSC Business Coaches. Simply complete and submit the QSC Best Practices Business Challenge form, and we will be in touch with you to discuss opportunities. It’s that easy!

04.22.20

Power Meeting 2020 in San Diego, California, was unlike any other. Taking place in early March, COVID-19 was just starting to wreak havoc on U.S. businesses, requiring the 143 registrants to attend to their employees’ needs quickly and remotely over the 2½-day event and forcing some organic stops and starts during the Power Meeting programs.

04.16.20

Roughly two weeks after President Trump signed the CARES Act into law to inject $2.3 trillion into the U.S. economy to keep it afloat, the $350 billion allocated for small business assistance is expected to dry up by the end of the week. As of close-of-business Wednesday, 1.52 million small businesses were approved for $324 billion in loans.

03.19.20

To help you during this trying time, your QSC Business Coaches have put together some best practice suggestions for your consideration.

01.29.20

Earlier this month, PHCC members, state executives and staff were invited to the White House for an exclusive PHCC ceremony celebrating the association’s commitment to the Pledge to America’s Workers. PHCC enjoyed a private audience with the President’s senior advisors for an overview of our industry and the importance of registered apprenticeship to ensuring the continuity of the plumbing and HVAC trades.

12.11.19

QSC Business Coach Les Hanks and I recently had the pleasure of speaking with QSC members Karen and Daniel Hill, owners of HM Plumbing, based in Kennesaw, Georgia, following Les’ April Performance Excellence Group session held in Frederick, Maryland.