Service and Repair
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New Federal Policies Potentially Change Appliance Incentive Landscape
Since taking office earlier this year, the Trump Administration has not been shy about his disdain for some federal appliance energy efficiency incentives and programs, as well as how they would like to reduce or eliminate them altogether. With the United States House of Representatives approving the One Big Beautiful Bill Act (OBBBA), one key residential appliance tax incentive that was …
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PHCC Insurance, Safety & Risk Management Committee Update
For many years, PHCC and Corporate Partner Federated Insurance have had a joint Insurance Safety and Risk Management Committee (IS&RM). Made up of contractors, a PHCC state executive, PHCC National staff, and a representative from Federated Insurance, this committee provides a nationwide view of the broad exposure to the everyday risks of business owners. The committee meets virtually in the …
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Empower Your Customers in the Price vs. Cost Conversation
As a contractor in the plumbing and HVACR industries, your interactions with customers are pivotal both in delivering solutions and educating them about making savvy financial choices ...
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Keynote Speakers Announced for CONNECT 2025
The Plumbing-Heating-Cooling Contractors--National Association (PHCC) reveals ...
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Ultra Low NOx Policies for Boilers and Water Heaters Serving as New Political Football
While state policymakers continue to grapple with questions about lowering emissions in their state or leaning into requiring all-electric buildings, a tool that is becoming increasingly considered is requiring the use of Ultra Low NOx (ULN) boilers and water heaters. While this concept was originally utilized as a method to lower NOx emissions and bring certain areas into attainment with the …
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10 Tips to Delivering Stellar Customer Experiences
Delivering exceptional customer experiences is essential to your success. A great customer experience can set your contracting business apart from competitors, foster customer loyalty, and lead to repeat business and referrals. Here’s how prosperous businesses deliver stellar customer experiences: Fast Response Time and Frequent Communication • Quick Response Times: Customers expect timely …
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PHCC’s CONNECT 2025 Conference: Growth Through Collaboration
Plumbing and HVAC contractors are invited to register for CONNECT 2025, taking place from October 27-30, 2025. FALLS CHURCH, Va. – April 2025 – Plumbing-Heating-Cooling Contractors--National Association (PHCC), encourages plumbing and HVAC contractors to make plans now to ...
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Is it Time for Congress to Reform the Energy Policy and Conservation Act?
Signed into law by President Jimmy Carter in 1975, the Energy Policy and Conservation Act (EPCA) has been a cornerstone for the federal government in setting energy policy for the past half-century. The law was the United States’ response to the 1973 oil crisis that saw energy supplies become largely unavailable, causing prices to soar for American consumers and businesses. Among the many …
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U.S. Department of Energy (DOE) Withdraws Residential Boiler Efficiency Rule Calling for All-Condensing Standard
After years of consideration, DOE announced on January 17, 2025, that they would be withdrawing their proposed rule to increase the minimum energy efficiency performance standards for residential boilers. As it related to gas-fired hot water boilers, the Department had previously proposed, in August 2023, that these products meet or exceed an Annual Fuel Utilization Efficiency (AFUE) of 95%. …
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Key trends for p-h-c contractors to know in 2025
Economic forecasting is essential for p-h-c contracting businesses as it allows them to plan for market fluctuations, manage costs, and make informed strategic decisions. By analyzing economic trends such as inflation, interest rates, and construction activity, businesses can anticipate demand for new installations, retrofits, and maintenance services, and determine when to invest in expansion, …
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