Service and Repair
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Ultra Low NOx Policies for Boilers and Water Heaters Serving as New Political Football
While state policymakers continue to grapple with questions about lowering emissions in their state or leaning into requiring all-electric buildings, a tool that is becoming increasingly considered is requiring the use of Ultra Low NOx (ULN) boilers and water heaters. While this concept was originally utilized as a method to lower NOx emissions and bring certain areas into attainment with the …
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10 Tips to Delivering Stellar Customer Experiences
Delivering exceptional customer experiences is essential to your success. A great customer experience can set your contracting business apart from competitors, foster customer loyalty, and lead to repeat business and referrals. Here’s how prosperous businesses deliver stellar customer experiences: Fast Response Time and Frequent Communication • Quick Response Times: Customers expect timely …
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PHCC’s CONNECT 2025 Conference: Growth Through Collaboration
Plumbing and HVAC contractors are invited to register for CONNECT 2025, taking place from October 27-30, 2025. FALLS CHURCH, Va. – April 2025 – Plumbing-Heating-Cooling Contractors--National Association (PHCC), encourages plumbing and HVAC contractors to make plans now to ...
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Is it Time for Congress to Reform the Energy Policy and Conservation Act?
Signed into law by President Jimmy Carter in 1975, the Energy Policy and Conservation Act (EPCA) has been a cornerstone for the federal government in setting energy policy for the past half-century. The law was the United States’ response to the 1973 oil crisis that saw energy supplies become largely unavailable, causing prices to soar for American consumers and businesses. Among the many …
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U.S. Department of Energy (DOE) Withdraws Residential Boiler Efficiency Rule Calling for All-Condensing Standard
After years of consideration, DOE announced on January 17, 2025, that they would be withdrawing their proposed rule to increase the minimum energy efficiency performance standards for residential boilers. As it related to gas-fired hot water boilers, the Department had previously proposed, in August 2023, that these products meet or exceed an Annual Fuel Utilization Efficiency (AFUE) of 95%. …
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Key trends for p-h-c contractors to know in 2025
Economic forecasting is essential for p-h-c contracting businesses as it allows them to plan for market fluctuations, manage costs, and make informed strategic decisions. By analyzing economic trends such as inflation, interest rates, and construction activity, businesses can anticipate demand for new installations, retrofits, and maintenance services, and determine when to invest in expansion, …
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Quality Service Contractors’ Catalyst 2025: Unmasking the Future
Service and repair contractors invited to attend event March 24-26 in New Orleans Catalyst 2025, the annual conference of Quality Service Contractors (QSC), will bring together some of the best minds in plumbing, heating and cooling for an event full of ideas, creativity, and collaboration on ...
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PHCC Solutions Magazine Receives Honorable Mention MarCom Award
Naylor Association Solutions, PHCC’s magazine publisher, sent out a press release celebrating all of its partners recognized in the annual MarCom Awards. PHCC was one of those partners, with the Summer 2024 PHCC Solutions Magazine receiving an honorable mention for its creative and impactful media contributions. You can read the full release at the link below: Naylor Association Solutions …
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More Federal Rulemakings Scheduled for Residential Tankless Water Heaters and Boilers
While much of the regulatory focus in the water heater industry has been appropriately focused on the United States Department of Energy's (DOE) energy conservation standards’ final rules for commercial and residential water heaters, there are still significant rules impacting our industry that are scheduled by the Department to be finalized in the coming weeks. The first is somewhat related to …
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Business Tips I Learned from Reading The Five Dysfunctions of a Team; A Message from PHCC—National President Dan Callies
As the Thanksgiving and winter holidays approach (along with the end-of-year business demands ...
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