Service and Repair
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Catalyst 2026: Riding into the Future
The premier event for service and repair contractors ...
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PHCC Announces Launch of “Visionary Peer Groups” for Service & Repair Business Owners
Dec. 9, 2025 — PHCC is excited to unveil its new Visionary Peer Groups — a collaborative, coach-facilitated community designed to help plumbing, heating and cooling (p-h-c) service and repair business owners and general managers navigate challenges, grow their operations, and enhance profitability. Starting in January 2026, members who have signed up will be invited to join small, focused peer …
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Bay Area Air District Proposes Amendments to Loosen Previously Approved Zero NOx Water Heating Rule
On March 15, 2023, the Bay Area Air District (BAAD) Board of Directors unanimously approved a proposal from their staff to require all residential water heaters in their jurisdiction emit zero NOx emissions after January 1, 2027. Since that time, various stakeholders have been working with BAAD to explain the multitude of challenges in enacting this policy, particularly as it relates to existing …
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Jeffrey Voss Receives PHCC’s Prestigious Col. Scott Award
For His Transformative Impact on the Plumbing and HVAC Profession FALLS CHURCH, Va. (Oct. 31, 2025) – For many years, Jeffrey Voss of Boone, North Carolina, has championed initiatives that directly strengthen contractors’ success and raise professional standards across the plumbing ...
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PHCC’s CONNECT Delivers a Powerful Industry Experience in Grand Rapids
Professionals from across the country gathered to learn, network and grow at PHCC CONNECT 2025. FALLS CHURCH, Va. – November 2025 – The Plumbing-Heating-Cooling Contractors—National Association (PHCC) recently hosted CONNECT 2025 in Grand Rapids, Michigan, from October 27-30, bringing together plumbing and HVACR professionals for an engaging industry event. The conference featured over 20 …
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We Digitalize When We Can. We Humanize When We Must.
If you had told me a year ago that I’d be writing my final President’s Message already, I would’ve said, "No way – it’s too soon." But here we are, and time has flown faster than a service van on a Friday afternoon. The theme of this issue – Innovations in the Industry – couldn’t be more timely. Our industry is experiencing rapid change. Between AI, automation, digital dispatching, and cloud …
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The Basics of Federal Regulation of Commercial Water Heaters
Like their residential counterparts, commercial water heaters are required to meet minimum energy efficiency standards that are set by the United States Department of Energy (DOE) in order to be legally sold in the United States. However, there are ways that federal law handles commercial products differently. It should be noted that there is a special class of gas-fired commercial water heaters …
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Why You Need to Prioritize Accountability Now More Than Ever
The need for strong leadership is more crucial now than ever. The best leaders know that to elevate your business you must embrace accountability within your team. This isn’t just about checking off tasks on a to-do list; it’s about creating a culture that fosters resilience, boosts morale, and ...
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PHCC CONNECT 2025 to Spotlight Strong Education Programs
More than 20 expert-led education sessions and roundtable discussions for the plumbing and HVAC/R industries at CONNECT 2025. The Plumbing-Heating-Cooling Contractors—National Association (PHCC) announces that PHCC CONNECT 2025 will feature an expanded schedule of interactive educational ...
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Battling “Summeritis” – How to Keep Your Team Focused in the Summer Months
As the sun shines brighter and the days grow longer, many teams experience a familiar phenomenon known as “summeritis.” This seasonal slump can lead to decreased motivation and productivity as employees dream of vacations, staying cool by the pool, and family time together. But all is not lost ...
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