Technology is moving at the speed of light these days ... and the plumbing and mechanical industries are embracing it by learning new methods daily. To maximize your bottom line, you must hire the right people and keep them informed on the latest and greatest technology out there. This valuable session on assessing and training will leave you with tips on how to keep your techs sharp, ensure their confidence, and ultimately increase your customers’ satisfaction.
- Simple evaluation tools you can implement in your shop to assess skills
- Where to seek continuing training and education outside of trade school
- Simple techniques to help techs visualize the best outcome with your customer