Podcast Episodes

Participants enrolled in this module will identify and analyze events that could influence customer satisfaction.

Participants enrolled in this module will identify how to communicate customer expectations that influence likes and dislikes.

QSC MEMBERS ONLY! Registration is Open!. Want to keep your Service Technicians engaged, enthused, and focused? During this webinar series the QSC Business Coaches will provide step-by-step tips, tools and guidance that will help them stay on track and in control, even when the going might get tough!