With Heartfelt Thanks for a Year Shaped By Your Passion and Resilience

December 11, 2020
By Staff Writer, PHCC-National Association

As we move into the final weeks of 2020, we are so proud of our members’ contributions and perspectives throughout this extremely challenging year. As PHCC—National Association Executive Vice President Michael Copp recently said: “PHCC members carry on with hope in their eyes and a bone in their teeth as they protect the health and safety of everyone and our planet.”

PHCC thanks you for the pride and passion you have in your essential work. Take a moment to read these comments from those in your PHCC family – from apprentices to member contractors to industry partners. They tell a story – your story – of selfless dedication to your industry, your employees and your communities.


“My greatest days are still in front of me. Growing PHCC and creating a more active membership is my goal. Being president of PHCC has been a lifelong goal. I’m ready, we are ready, and our members are ready. We are excited to handle the new normal.”

Hunter Botto, PHCC—National President
CONTRACTOR Magazine, Oct. 13, 2020

“I would recommend a career in plumbing because you are an essential worker. During this pandemic, I have not missed one day of work. Everybody still needs to use the restroom. Everybody still needs running water. And we do help protect the health of the nation.”

Aaron Elias, Ackerman Plumbing, PHCC of Iowa
PHCC Solutions Magazine, Winter 2020

“[A service visit to an existing customer in need] was a reminder that seemingly small acts of kindness may have a bigger impact than you imagine. Something that cost me so little that I didn’t hesitate to do it ended up being a turning point for someone who was losing hope. ...[This customer] reminded me to be grateful for the privilege of helping others. To be glad I work in an industry where we can make a real and lasting impact on people’s lives, even if it doesn’t always feel that way. Being in the plumbing industry, that is something to be grateful for.”

Anja Smith, managing partner of All Clear Plumbing, PHCC of South Carolina
Plumber Magazine, Nov. 19, 2020

“A plumber or HVAC technician is a first responder. We keep the health and safety of the nation our top priority, so for us it’s keeping our employees protected by following all of the CDC guidelines and helping our members stay informed regarding testing locations, obtaining PPE equipment, and more. If they have a particular situation, the chapter is always there to help. ... [PHCC of Nevada] an invaluable, under-rated network of leaders, teachers, mentors, colleagues and students that are all characters in a truly remarkable world within an industry. There is a contagious feeling of purpose and camaraderie that helps me to raise my bar. ... I sometimes wonder where we would be without taking that chance on PHCC. We have forged careers, and we continue to strengthen one of the most important industries in the world.”

Cory Hoopes, Focus Plumbing, PHCC of Nevada
PHCC Solutions Magazine, Winter 2020

“I am an HVAC technician. Being able to restore heating or cooling to commercial or residential customers ... it’s really fulfilling. Recently I was doing some soul searching ... and I found that I help people every day. Especially through the pandemic and everything, I got to continue to work through that and notice that, even though I’m just an HVAC guy, I still help people and I still provide a very essential service.”

Zack Semmler, Midwestern Mechanical Inc., PHCC of South Dakota
PHCC Solutions Magazine, Winter 2020

“During these challenging times, we are striving to keep you, your family, friends, co-workers and neighbors safe. ... While we all take running water for granted and that it “goes away” with a flush or by a drain pipe, it’s fabulous until something goes wrong. ... With proper safety protocols being observed, we will get through this together.”

Kate Tynan, McDonnell Plumbing & Heating, Inc.
New England Progress, PHCC of Massachusetts

"Today more than ever, I realize that some of the practices we’ve been using for many years just don’t apply these days. It’s important to be able to recognize that and be willing to make the necessary changes. ... The feedback I’ve received [on PHCC’s free member webinars] has been positive. The topics have been items of interest, and the quality of the content has been good. If you can take any little part of the information covered, mold it to fit your circumstances, and actually implement something new and positive for the good of the company, that’s a win, win! ... I’m extremely proud to be a part of the PHCC association. It’s our industry association that represents our specific needs very well. We are all part of a very professional industry, in both plumbing and mechanical, that protects the health of our nation every single day.”

Tom Hines, Frisbee Plumbing & Heating
Pipe Chatter, PHCC of South Dakota

“COVID-19 has reinforced PHCC’s slogan ... that we have the ‘Best People’ and ‘Best Practices.’ When people come into this industry, they may move around from company to company, but they don’t leave the industry. ... It’s important to develop people and develop our workforce. PHCC does a lot in our industry to support you and support us as manufacturers. Ask not what your industry can do for you; ask what you can do for your industry.”

Bruce Carnevale, Bradford White, PHCC Strategic Partner

“As PHCC of California President, I’m optimistic and encouraged by you all. I know you are resilient. I know you will push through and overcome these challenges. I would encourage you to also make sure your business priorities do not supersede your attention and presence with your family, especially young children. Be compassionate, show gratitude, be a leader. Stay steady, confident and calm. Set time aside for yourself, your children and family. If you haven’t been involved with the PHCC, get involved now more than ever. Reach out to your local chapter and re-establish or start new relationships. Our power is in numbers, and together we can help each other weather the roughest of storms as we have since 1883.”

Mike De Silva, Plumbing Plus
PHCC of California Connection Magazine, Fall/Winter 2020

“We’ve been reminded of those things in life that are truly important and that people are our greatest strength. As 2020’s end draw nigh and the New Year’s Eve toll sounds at midnight, Brad Paisley suggests, ‘Tomorrow is the first blank page of a 365-page book. Write a good one.'"

Michael Copp, PHCC—National Executive Vice President
EVP Team Brief, Dec. 11, 2020


Staff Writer
, PHCC-National Association
The PHCC-National Association, formed in 1883, provides legislative advocacy, education and training to approximately 3,300 plumbing and HVACR businesses and 65,000 technicians.

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