QSC Verbal Communication - ModULearn
December 1, 2019 - March 31, 2020

Available to QSC Members Only

QSC Member Price: $34.00 per person
Verbal communication is the most popular form of communication. In this course, you’ll discover the different approaches to communication and how to communicate effectively face to face, over the phone, and in a video-conference. You’ll also learn how to leave a clear and concise voicemail. By the end of this course, you will be able to: 
  • Identify the different approaches to communication 
  • Describe how to communicate effectively face to face 
  • Understand how paralanguage affects verbal messages 
  • List ways to engage your listeners 
  • Describe how to communicate effectively during a phone conversation 
  • Understand how to leave a clear and effective voicemail 
  • Describe how to communicate effectively during a conference call 

Modality: Asynchronous e-learning 

Access: Upon registration, you will receive access to your online training via email within 1 business day. You will have access to the material for 12 months from the point of enrollment. 

Time to complete: Between 30 – 60 minutes per module 

System Requirements: Internet and audio enabled PC, laptop, or device 

Completion: Participants who successfully complete the module will receive a certificate of completion and digital badge 

  • QSC Verbal Communication - ModULearn
    $34.00 (Ends March 31st, 2020)