QSC Power Meeting 2021 - Sarasota, Florida
July 21 - 23, 2021

Due to the uncertainty of travel  and meeting restrictions in the first quarter of 2021, the QSC Board of Directors has approved a recommendation to postpone Power Meeting 2021 originally slated for March 17-19 to July 21-23.  The event will be held at the site selected previously, the Hyatt Regency in beautiful Sarasota, Florida. 

By attending this event, registrants agree to comply with the COVID-19 safety information, acknowledgement of risk and liability release. A copy of the waiver will be emailed to sign and return to QSC. 
PHCC will continue to monitor the changing guidelines for the COVID-19 pandemic and will update policies as needed. 

This meeting is open to non-QSC members

QSC’s annual Power Meeting offers contractors the opportunity to network, mix, mingle and learn from subject matter experts, colleagues and peers.

Power Meeting 2021 slated for July 21-23, 2021 in sunny Sarasota, Florida will provide attendees with the perfect forum to catch up with friends, establish new relationships and learn! The Hyatt Regency Sarasota has just what it takes to host this event.

Located in the midst of Sarasota’s activities and nightlife…the Hyatt has lots to offer.  Included for 2021 are QSC discounted guest room rate of $149.00 (King or Two Double) three days before and three days following Power Meeting, complimentary internet and no charge for the hotel’s resort fee! 

Local Airport (15 mins to / from the Hyatt Regency Sarasota): Sarasota-Bradenton International Airport (SRQ) https://srq-airport.com/ 
  • QSC Members receive ONE free registration per company
  • QSC Premium Level Members receive TWO free registrations per company

Registration fees include access to all food functions (opening and closing receptions, breakfasts, lunches and snack breaks).


Attention QSC Industry Partners (Associate Members)! An email will be sent to your designated QSC representative soon containing the information on exhibiting, sponsoring events, and registering your staff. Stay tuned.

Should you have any questions, please don’t hesitate to contact Dave Chic chic@naphcc.org or Dawn Dalton dalton@naphcc.org.

  • Additional QSC Member Rep (same company) - QSC Power Meeting 2021
  • Spouse / Guests CLOSING Reception Only - QSC Power Meeting 2021
  • Spouse / Guests OPENING Reception Only - QSC Power Meeting 2021
  • PHCC Member - QSC Power Meeting 2021
  • Non PHCC Member - QSC Power Meeting 2021
  • Additional PHCC State / Local Staff - QSC Power Meeting 2021 - Sarasota
  • PHCC State / Local Executives - QSC Power Meeting 2020
  • QSC Member (First Registrant) - QSC Power Meeting 2021
Hyatt Regency Sarasota
1000 Blvd of the Arts
Sarasota FL 34236-4808
(941) 953-1234

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July 20th, 2021 | 8:00am - 5:00pm

QSC Board of Trustees Meeting

This event requires the attendance of QSC Board of Trustees members only.

Session Type: Leadership

July 20th, 2021 | 6:00pm - 8:00pm

QSC Board of Trustees Dinner

Additional information coming soon.

Session Type: Dinner

July 21st, 2021 | 7:30am - 5:00pm

QSC Hospitality Area and Registration Open

Register, gather information about Sarasota, your Power Meeting goodies and enjoy some light snacks and refreshments – QSC is ready to welcome one and all!

Session Type: Meeting

July 21st, 2021 | 9:00am - 12:00pm

Exhibitor Set-up

Setup information coming soon.

Session Type: Trade Show

July 21st, 2021 | 12:00pm - 1:00pm

Lunch Break

Enjoy local cuisine in one of Sarasota’s quaint restaurants. There are lots to choose from!

Session Type: Lunch

July 21st, 2021 | 1:00pm - 2:00pm

QSC’s Board of Trustees and Special Guests Meet and Greet

Stop by and meet your QSC Board of Trustees and visit with your QSC Business Coaches in the QSC Hospitality Area. You might even run into a special guest (or two) who you haven’t seen for a while – this area will be full of surprises!

Session Type: Networking

July 21st, 2021 | 2:00pm - 2:30pm

Welcome Home to the QSC Community!

QSC has lots of new initiatives in the works. Hear from Program Director Dave Chic, about the implementation of QSC’s latest strategic plan and the Board of Trustees’ focus on having QSC return to its “best practices” service and repair community roots, and much, much more. The future is so bright, you better wear shades!

Session Type: Meeting

July 21st, 2021 | 2:30pm - 3:30pm

Keynote Speaker

Keynote speaker Josh Bleill will get Power Meeting 2021 Contractor and Industry Partner attendees inspired and moved. In his words…"I'm a father, I'm a husband, I'm a Christian, I'm a spokesperson, I'm a Marine."

Josh was working in corporate America when the events of September 11, 2001, changed his life forever. Two years after that fateful day, Josh followed in his father’s footsteps and enlisted in the U.S. Marine Corps. In 2004, at 27 years old, Josh was off to boot camp. And in 2006, he was deployed to Fallujah, Iraq.

Then, it all went black.

A bomb exploded under the vehicle Josh was riding in. He woke up five days later to the realization that he had lost two friends and both of his legs in the blast. He spent two years of extensive rehabilitation recovering at Walter Reed Medical Center in Bethesda, Maryland.

Josh didn’t just survive. With the help of those around him, he found a way to thrive once again.
Corporal Josh Bleill is now a walking, talking, symbol of hope, using his story to motivate and inspire others. Even with all he’s been through, Josh doesn’t just believe in the American dream. He’s living it.

Session Type: Keynote

July 21st, 2021 | 3:30pm - 3:45pm

Networking Break with Industry Partners

Snacks and refreshments will be provided.

Session Type: Networking

July 21st, 2021 | 3:45pm - 5:00pm

Q-List Live Best Practices - Features the Pros

This Power Meeting favorite provides all attendees an interactive format to discuss solutions, trends and challenges that may be converted to opportunities. QSC Business Coaches Beth Dobkin, Les Hanks and Rick Mears will lead these peer-to-peer discussions resulting in actionable ideas and tactics.

Session Type: Networking

July 21st, 2021 | 5:00pm - 6:30pm

Opening Reception and Industry Partner Showcase

We’re back! After months of existing in our virtual worlds, this kick-off reception gets us back to our roots – the relationships that make QSC what it is. Mix, mingle and catch up with your QSC friends and associates as you eat, drink and learn from QSC Industry Partners about the newest, the latest and the greatest.

Session Type: Reception

July 22nd, 2021 | 7:00am - 8:45am

Networking Breakfast with Industry Partners

Rise and shine! Get your juices flowing as this networking opportunity will get your day started in just the right way. There’s plenty in store for this action-packed Power Meeting so make sure to take advantage of this, the most important meal of the day with QSC friends and associates!

Session Type: Breakfast

July 22nd, 2021 | 7:30am - 5:00pm

QSC Hospitality Area and Registration Open

Power Meeting 2021 attendees can pick up their badge and attendee bag, register, ask questions and gather event information during this time.

Session Type: Meeting

July 22nd, 2021 | 8:45am - 9:15am

Transportation from Hyatt Regency Sarasota to QSC Team Building Olympics Event

Transportation information coming soon.

Session Type: Meeting

July 22nd, 2021 | 9:30am - 12:30pm

QSC Team Building Olympics Event

All Power Meeting 2021 attendees will love this time spent together at Sarasota’s beautiful Lido Beach. Creativity and a little bit of “friendly competition” when combined are never a bad thing! These specially designed QSC team building activities will bring out the best in everyone, inspire a lifetime of memories and provide some bragging rights!

Session Type: Networking

July 22nd, 2021 | 12:30pm - 1:30pm

Transportation from QSC Team Building Olympics Event to Hyatt Regency Sarasota

Transportation information coming soon.

Session Type: Meeting

July 22nd, 2021 | 1:15pm - 2:30pm

Networking Lunch and Industry Partner Showcase

Build on the Power Meeting 2021 experience so far! QSC relationships between Contractors and Industry Partners are vitally important. This time-well-spent networking lunch will enable Power Meeting 2021 attendees to engage in conversations that will enhance and promote business and personal relationships.

Session Type: Lunch

July 22nd, 2021 | 2:30pm - 3:30pm

Seminar - Speaker: Mark Valentini

PHCC’s Director of Legislative Affairs will provide a light-hearted, unbiased, non-partisan view of what is going on in our government today and how it affects the p-h-c industry. As seen through the eyes of someone with his finger on the pulse, attendees will enjoy Mark’s candid, relevant and timely comments and all will be given the opportunity to ask questions and find out “why” things are as they are, or aren’t!

Session Type: Seminar

July 22nd, 2021 | 3:30pm - 4:00pm

Networking Break with Industry Partners

Grab a mid-afternoon snack with your QSC friends and colleagues to keep yourself energized and your creative juices flowing! Enjoy the comradery that QSC is famous for during this valuable time.

Session Type: Networking

July 22nd, 2021 | 4:00pm - 5:30pm

Seminar - Speakers: QSC Coaches

QSC Business Coaches Beth Dobkin, Les Hanks and Rick Mears will facilitate this fun and empathy inducing session. Attendees are invited to share mistakes and some of their worst customer interaction experiences and what they learned from them.

Session Type: Seminar

July 22nd, 2021 | 5:30pm - 9:00pm

Challenge Air for Kids and Friends Fundraising Event Hosted by QSC Industry Partner, Hodes Company

Event information coming soon.

Challenge Air was created to change the perception of children with special needs through the gift flight. Since 1993, Challenge Air has been committed to making a difference in the lives of children with special needs. With a network of 3,500 volunteers nationwide, the organization continues to grow through events called Fly Days.

By eliminating the belief that they are limited, these children can grow to their full potential. They are given the opportunity to find courage within themselves and build in areas where they lack self-esteem. Challenge Air provides an unforgettable growing experience that opens the door to possibilities while allowing the children to see if they can fly a plane they can do anything!

For more information and to register for this event, contact Dawn Dalton - dalton@naphcc.org or call (800) 533-7694 ext. 893

Session Type: Fundraiser

July 23rd, 2021 | 7:30am - 3:00pm

QSC Hospitality Area and Registration Open

Is there anything that we missed? Let us know! We will welcome your comments and thoughts for the future of QSC.

Session Type: Meeting

July 23rd, 2021 | 8:00am - 9:00am

Networking Breakfast with Industry Partners

Coffee’s on! Continue the QSC collaborative momentum by starting the day sharing Power Meeting 2021 anecdotes and how are you going to implement all that you’ve garnered! The sky’s the limit and this morning’s discussions with those who do what you do will help you fine-tune your plans.

Session Type: Breakfast

July 23rd, 2021 | 9:00am - 10:00am

Keynote Presentation – The Magic of Building and Maintaining Healthy Emotions Need Title and Picture of Rod

Rod Robison’s “Mentallusions” session is an interactive and amazing presentation full of positivity, humor, illusion, and mind-bending experiences. As a mentalist, Rod doesn’t keep his tricks up his sleeves. He identifies attendees’ thoughts and ideas that are already in their heads – minds eager to believe the impossible and those ready to take a journey that they will remember for a lifetime.

Session Type: Keynote

July 23rd, 2021 | 10:00am - 10:30am

Networking Break with Industry Partners

Continue your Power Meeting 2021 networking with friends and colleagues during this break and watch your QSC relationships flourish. Grab a snack and enjoy as you prepare for more compelling education and fun!

Session Type: Networking

July 23rd, 2021 | 10:30am - 11:30am

Seminar - Speaker: Bernie Markstein

Where the economy has been and where it is leading the P-h-c industry will be discussed by PHCC Chief Economist Bernie Markstein. How has the administration affected the current economic picture? What can be done to avoid possible pitfalls moving forward? Get answers to these and other questions during this thought-provoking session.

Session Type: Seminar

July 23rd, 2021 | 11:30am - 1:00pm

Networking Lunch with Industry Partners

Power Up! Make the most of the valuable moments needed to spend time with industry cohorts. QSC relationships are vitally important. This time-well-spent networking lunch will offer yet another opportunity for Power Meeting 2021 attendees to engage in conversations that will enhance and promote business and personal bonds and expand much needed resources.

Session Type: Lunch

July 23rd, 2021 | 1:00pm - 2:00pm

There’s a New Hero in Your Marketing Story (Hint: It’s Not You)

Customers don’t want to be told what to do; they want to know WHY they should do it. It is critical to put the customer in the driver’s seat, allowing them to feel like they are the hero in your marketing story. During this presentation by Tracy Shear and Tammi Grow with iMarket Solutions, you’ll learn how to craft campaign ideas that tell the customer’s story, guide their buying decisions and boost your conversions.

Session Type: Seminar

July 23rd, 2021 | 2:00pm - 3:00pm

Seminar - Speakers: QSC Business Coaches

QSC Business Coaches Beth Dobkin, Les Hanks and Rick Mears will facilitate this fun and empathy inducing session. Attendees are invited to share bloopers, mistakes and some of the worst excuses ever and what they learned from them.

Session Type: Seminar

July 23rd, 2021 | 3:00pm - 3:00pm

Power Meeting 2021 Closing Remarks

Power Meeting 2021 Closing Remarks

Session Type: Meeting

July 23rd, 2021 | 5:00pm - 7:00pm

Power Meeting 2021 Closing Reception

The time has come to say good-bye…until next year…and so good to see you! Wind up Power Meeting 2021 with a bit of fun and lots of great memories. Put on your party pants for now…it’ll soon be time to relax – just make sure you make the most of this final networking opportunity which will certainly be enjoyed by all!

Session Type: Reception

July 23rd, 2021 | 5:00pm - 7:00pm

Exhibitor Tear Down

Exhibitor Tear Down

Session Type: Trade Show
Rod Robison

Rod Robison’s Mentallusions is an interactive show full of humor, illusion, and mind-bending mentalism. As a mentalist, Rod doesn’t keep his tricks up his sleeves. What he needs to entertain your guests is already in their heads – minds eager to believe the impossible and ready to take a journey they will remember a lifetime.

  • Session Name: Keynote Presentation – The Magic of Building and Maintaining Healthy Emotions Need Title and Picture of Rod
    Role:   Keynote
Beth A Dobkin

Ask me thirty years ago and I assure you I would not have predicted that I would have built a career in the plumbing industry. Yet here I am through ups and downs with the knowledge that comes from 16 years of successful business ownership, 28 years of management and 16 years of consulting experience. Now don't blame me for this but I am a Jersey girl, born and raised in the farmlands. I met my husband through their family plumbing business where I worked as a bookkeeper. We moved to California to the Silicon Valley in 1982 but soon decided that Sacramento would be home for our family and plumbing service company. As our family grew so too did our business. We added HVAC service in 1998. Fast forward to 2000. We successfully sold our business to a fortune 500 company. They hired us to stay on and manage their new investment making me the General Manager where I remained for the next 4 1/2 years. In 2005 I decided change was in the air. I left the service side of the business and became a business coach for a national plumbing franchisor. With a passion for training and developing people, I was responsible for creating and presenting programs related to our industry and the customer service experience including technician, business development, customer loyalty and basic training. Other duties included creating content and confirming accuracy of public relations and marketing materials, development of new national accounts and working with vendors to develop partnerships. Working with business owners is very rewarding and has given me the opportunity to share my knowledge and skills, helping others make their dreams a reality. On April 1, 2012 I started my adventure with QSC. I can't promise that the road will be easy but nothing worthwhile has ever been accomplished in a day. Beth's motto, "Life isn't about waiting for the storm to pass; it's about learning to dance in the rain." Vivian Greene

  • Session Name: Seminar - Speakers: QSC Business Coaches
    Role:   Session Leader
Les Hanks

Les Hanks joined Quality Service Contractors on June 1, 2013 and serves as the Business Management Coach for a variety of services, such as comprehensive business analysis, strategic planning, competitive analysis, program/seminar development and more. Les is a proud 1988 graduate of Texas A&M University with a degree in Finance. An expert in building solid relationships with people has led Les to a successful career as a Business Coach and Consultant. He also has prior experience as the Marketing Manager for a major life insurance company as well as leadership positions in the retirement plan administration and petroleum tax consulting industry. Prior to coming to QSC, Les was a Regional Manager/Business Coach for Mr. Rooter Corporation for over 6 years. His travels took him throughout the west coast and the Midwest, and he was honored to have been involved in the growth and success of many franchises. Les was honored as Mr. Rooter Corporation Team Member of the Year in 2011. Being blessed with excellent written and oral communication skills, relationship building skills, creativity, training skills and a knack for teaching financial concepts is the secret of his success. Les takes great pride and joy in helping business owners succeed in life and in business, and has seen many of the current QSC members he works with enjoy growth and expansion. Les is married to his best friend Christine, has 4 wonderful children, and resides in Waco, TX. His passion outside of family and work is all things Aggie sports, especially football. Les published a book in 2015 called C.H.R.I.S.T. The Pillars of Rock Solid Relationships. It is available on Amazon for those interested in a short, but powerful book on the secret of great relationships in life and business.

  • Session Name: Seminar - Speakers: QSC Business Coaches
    Role:   Session Leader
Bernie Markstein, Ph.D

Bernard M. Markstein is President and Chief Economist, Markstein Advisors, an economic consulting company providing analysis and forecasts of the national economy and construction activity. Dr. Markstein’s experience includes analysis and research in housing, residential and nonresidential construction, real estate, financial markets, macroeconomic issues, and regional markets. Dr. Markstein has appeared on Bloomberg Business, CNBC, Fox Business, and Nightly Business Report (PBS). Among publications where he has been quoted are the New York Times, Business Week, Wall Street Journal, and Forbes. He is a regular participant in the quarterly Bankrate Economic Indicator survey. Prior to being an economic consultant, Dr. Markstein was U.S. Chief Economist for Reed Construction Data (now ConstructConnect) where he analyzed, commented on, and forecasted residential and commercial construction activity. Before that, Dr. Markstein was Senior Economist and Vice President, Economic Forecasting and Analysis, for the National Association of Home Builders, providing analysis on national and regional housing issues, on developments and trends in the multifamily housing market, and on the forces affecting building materials prices. Dr. Markstein has also held positions as Chief Economist for Meridian Bancorp, Inc. based in Reading, PA., manager of the Financial Forecasting Service for Chase Econometrics (now IHS Global Insight), and as Assistant Professor at Temple University’s Department of Finance in the School of Business. Among his professional activities, Dr. Markstein has served as the Chair of the National Association for Business Economics (NABE) Real Estate/Construction Roundtable and as Chair for the NABE Financial Roundtable. Dr. Markstein also served as Chair of the Economic Advisory Committee for the Pennsylvania Bankers Association, and is a former president of the Philadelphia Council for Business Economics. Dr. Markstein received a Bachelor of Arts Degree in Economics from Brown University and a Doctorate in Economics from Yale University.

  • Session Name: Seminar - Speaker: Bernie Markstein
    Role:   Session Leader
Rick Mears

Rick Mears joined Quality Service Contractors on January 18, 2021 and serves as the Business Management Coach. Rick lives just outside of Salt Lake City, Utah in Stansbury Park – a once small little community on the south shore of the Great Salt Lake. Rick was born and raised in Sandy, Utah where he graduated from high school and then attended the University of Utah (Go Utes!) Rick has a BS degree in Business Finance and his original plan was to trade stock or work as an investment broker. While attending college Rick got a job with a local HVAC supplier and the rest is history. He spent 5 years working as an HVAC distributor then was offered a V.P. position with a local HVAC company where he worked for 3 years. He then accepted a position with the Dwyer Group as a business coach where he worked for 3 years before starting his own HVAC company. For the past 20 years Rick has owned and operated his own heating company in Woods Cross, UT which he was fortunate enough to sell to his nephew, thus keeping his dream alive of passing it down to the next generation. Rick has lived in Utah, Hawaii, Puerto Rico, and Oklahoma, but his roots are in Utah. He is married to Kammi Mears and together they have (6) children, a son-in-law, and a beautiful new grandson. They are literally the Brady Bunch with (3) boys and (3) girls. The boys are easier! Rick’s simple pleasure in life is his family. Living in Utah (“The Greatest Snow on Earth”), all kids were taught how to ski right after they could walk. Unfortunately, all the children have migrated to the darker side and now snowboard. Only Dad and Mom believe in two planks. Rick and his family also enjoy scuba diving and water skiing where all household money and leisure time is spent on the lake, the slopes, or under the water. Annual trips include weekly excursions to Cancun in the winter and Lake Powell to start the summer. Family scuba has taken them to Belize, Cancun, Catalina, Costa Rica, Sint Marteen, and even Utah. A little accolade – all of Rick’s children have graduated from high school with perfect 4.0’s. This is something he takes pride in and figures if the last child makes it out of high school with a 4.0, then the school should erect some sort of statue in his honor. Rick’s family life couldn’t be more varied. His oldest daughter Breanna is just starting medical school, loves concerts, and worries if she isn’t studying enough. The oldest son Tanner graduated from high school with academic and sports honors and is now working on a bio-med degree. The middle daughter Jocee graduated from high school, started college, and finished her first year married. Her hard studying turned into a new son-in-law and grandson, who are perfect fits. The middle son Travler (Rick’s wife named him) recently completed boot camp and is now stationed with the Army in Killeen, TX. Rick’s youngest daughter is graduating from high school this year and plans to immediately move out for college. The youngest boy Zachary is a freshman in high school and looking forward to driving. For the record, when the two oldest boys left home the family saved about $1,000.00/month in food. Cereal lasts forever, milk spoils, and bread gets moldy without them around.

  • Session Name: Seminar - Speakers: QSC Business Coaches
    Role:   Session Leader
Mark Valentini

Mark Valentini was recently selected to serve as Director of Legislative Affairs for PHCC in March 2019. He joins us from the transportation sector, where his focus was on workforce and infrastructure policy issues for the U.S. trucking industry. During his tenure with the trucking industry he advocated on issues related to small business, workforce and training (including apprenticeships), highways and infrastructure, and vehicle automation. Prior to his tenure in transportation he represented the insurance and financial services industry on tax and regulatory matters. He started his career in politics having served as a staffer in the United States Senate and subsequently as a campaign fundraiser for several House and Senate campaigns and leadership PACs. Mark is a graduate of George Mason University and proud native of Northern Virginia where he currently resides with his family.

  • Session Name: Seminar - Speaker: Mark Valentini
    Role:   Session Leader