QSC Front Line Service Training - Houston, TX
May 3 - 4, 2019

Limited Space! Only 20 seats open for this class.
Sponsored by Gulf Coast PHCC
Instructed by QSC Business Coach Rebecca Gold
This two-day class will teach plumbing and HVAC service technicians the mindset, concepts and techniques they need to succeed.The program is centered around QSC’s Service Delivery System.This is a highly interactive program with exercises, examples and role playing to help technicians hone their skills.
Key Topics
·What is Success?
·Mindset and Attitude
·Brand and Value
·Customer Experience
·Customer Loyalty
·Understanding Customer Needs
·Overcoming Sales Objections
·Being Persuasive Upselling
Time: 8:00am-5:00pm

To request a registration form, please email dalton@naphcc.org

Registration Cutoff: April 29, 2019 

Questions: Contact Dawn Dalton (QSC Department) (703) 237-8100 dalton@naphcc.org

Refund Policy: Cancellations on or before April 29, 2019 will be charged a $50 cancellation fee. NO REFUNDS for cancellations after April 29. Attendee substitutions are always permitted at no charge.

  • Non Member - Front Line Service Training
  • PHCC Member - Front Line Service Training
  • QSC Member - Front Line Service Training
Johnstone Supply
2120 Shepherd DR
Houston TX 77007-1932
Location Website