Frontline Service Training
February 23-24, 2023
Sacramento, CA
REGISTRATION CUTOFF: February 10, 2023
QSC’s Frontline Service Technician Training program will help
you build a team of star technicians! During this two-day session
centered around QSC’s Customer Experience Delivery System, attendees will
garner the knowledge, skills and the capabilities needed to create exceptional
customer experiences, sell more, drive repeat business and deliver excellent
customer service.
Key Topics
- What is Success?
- Mindset and Attitude
- Brand and Value
- Customer Experience
- Customer Loyalty
- Understanding Customer Needs
- Overcoming Sales Objections
- Being Persuasive
- Upselling
This course is open to everyone. PHCC members and QSC members receive a discounted price.
To request a Frontline Service Technician Training class in your state, please email dalton@naphcc.org
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For information on joining PHCC please visit us at https://www.phccweb.org/become-a-member. You can email membership@naphcc.org or call 800–533–7694 for more information about joining.
- Frontline Service Technician Training - Non Member$849.00
- Frontline Service Technician Training - QSC Member$749.00
- Frontline Service Technician Training - PHCC Member$799.00
Location
PHCC of California
1820 Tribute RD Ste A
Sacramento CA 95815-4307
(916) 426-8013
Location Website
PHCC of California
1820 Tribute RD Ste A
Sacramento CA 95815-4307
(916) 426-8013
Location Website