Frontline Service Technician Training
February 23, 2023

Frontline Service Training
February 23-24, 2023
Sacramento, CA

REGISTRATION CUTOFF: February 10, 2023
QSC’s Frontline Service Technician Training program will help you build a team of star technicians!  During this two-day session centered around QSC’s Customer Experience Delivery System, attendees will garner the knowledge, skills and the capabilities needed to create exceptional customer experiences, sell more, drive repeat business and deliver excellent customer service.

Key Topics

  • What is Success?
  • Mindset and Attitude
  • Brand and Value
  • Customer Experience
  • Customer Loyalty
  • Understanding Customer Needs
  • Overcoming Sales Objections
  • Being Persuasive
  • Upselling

This course is open to everyone. PHCC members and QSC members receive a discounted price.

To request a Frontline Service Technician Training class in your state, please email dalton@naphcc.org
 _______________________________________________________________________________

For information on joining PHCC please visit us at https://www.phccweb.org/become-a-member. You can email membership@naphcc.org or call 800–533–7694 for more information about joining.

  • Frontline Service Technician Training - Non Member
    $849.00
  • Frontline Service Technician Training - QSC Member
    $749.00
  • Frontline Service Technician Training - PHCC Member
    $799.00
Location
PHCC of California
1820 Tribute RD Ste A
Sacramento CA 95815-4307
(916) 426-8013
Location Website