October 2 - 4, 2019

PHCCCONNECT2019 is ready to equip you with the know-how you need to strengthen your business today. Targeted specifically for p-h-c contractors and managers, PHCCCONNECT2019 will deliver:

  • 20+ education sessions
  • Product & Technology Showcase
  • Conference recordings included with registration
  • RSES is back again, co-locating with the 2019 RSES Conference & HVACR Technology Expo
  • RPA joins us again to host a radiant/hydronics education track
  • Industry tours from leading companies
  • Plumbing & HVAC apprentice contests
  • Service Contractors Central (Powered by QSC) 
  • and much more!


Click here to catch a glimpse into last year’s CONNECT!

Co-located with 

 Download the PHCCCONNECT2019 brochure

  • Member
  • Member - Early
    $535.00 (Ends August 31st, 2019)
  • CONNECT 2019 - Non-Member - Early
    $635.00 (Ends August 31st, 2019)
  • Company 2nd Registrant - Early
    $485.00 (Ends August 31st, 2019)
  • Company 3+ Registrants - Early
    $435.00 (Ends August 31st, 2019)
  • Guest Registrant - Early
    $335.00 (Ends August 31st, 2019)
  • Association Manager \ Chapter Volunteer - Early
    $435.00 (Ends August 31st, 2019)
  • Auxiliary Member - Early
    $335.00 (Ends August 31st, 2019)


Indiana Convention Center
100 S Capitol Ave
Indianapolis IN 46225-1002


The Westin Indianapolis Hotel
241 W Washington ST
Indianapolis IN 46204-3435
Hotel Website

PHCC CONNECT 2019 Special Group Rate:

Single/Double: $199*

PHCC preferred rates will be available until September 8, 2019, or until the group block is sold-out, whichever comes first. You may make reservations by clicking the hotel link or calling (800) 228-3000 and ask for the PHCC rate. Each reservation will require a credit card guarantee or one-night’s deposit (room and tax) at the time of booking.  

*Hotel room rates are subject to applicable state and local taxes (currently 17%) in effect at time of check-out.


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October 1st, 2019 | 9:00am - 12:00pm

QSC Tours: Indiana University Natatorium Facility and Indinapolis Zoo

Offsite at the Indiana University and Indianapolis Zoo. Tours is free to QSC event attendees only. Pre-registration required.

Session Type: Tour

October 1st, 2019 | 1:30pm - 4:00pm

Chemours Support Center Tour & Training Session

Join Chemours on a tour of their newly opened Training and Technical Support Center in Indy! Catch 2 hours of educational sessions facilitated by Chemours’ Commercial Aftermarket Professional, Jamey Hale, CMS. Can’t miss sessions on “The Practical Application of Interim R-22 Replacements and Introduction to HC’s and HFO Refrigerants.”
*This class is NATE CEH eligible.

Session Type: Tour | Session Fee: $45.00 | Session Capacity: 45

October 1st, 2019 | 1:30pm - 5:30pm

Delta Design Center Tour

Join Delta for an interactive experience at their global headquarters in Indianapolis. Immerse yourself in their culture and collaborate with the passionate teams who shape Delta’s Brizo®, Delta®, and Peerless® brands. Experience the research and development practices behind their innovative design and technologies and leave with a richer knowledge of all that inspires them to continually surpass your expectations.

Session Type: Tour | Session Fee: $45.00 | Session Capacity: 110

October 2nd, 2019 | 7:30am - 7:00pm

Service Contractors Central Powered by QSC

2-Day Event

Session Type: QSC

October 2nd, 2019 | 7:30am - 8:30am

QSC Breakfast

Open to QSC Event Attendees Only.

Session Type: Breakfast

October 2nd, 2019 | 8:00am - 9:15am

Creating an Innovation Culture

How has the world changed since you entered the workforce? How has the culture of your company changed? With multiple generations co-existing in the workplace today, we have an unprecedented opportunity to leverage their diverse perspectives to drive innovation. By fostering this legacy through a culture of creativity, productivity and efficiency, you will create a resilient innovation culture that is able to weather economic uncertainties and elevate your business to its highest potential.

Session Type: Technology

October 2nd, 2019 | 8:00am - 9:15am

Connected Data: It’s a Valuable Business Tool!

Sure, connected systems often lead to satisfied homeowners. But today’s HVAC and water heating systems also can deliver
valuable data that help contractors and distributors streamline their businesses to increase revenue and efficiency. This leading manufacturer will leave you with tactics on how to leverage this incredible tool for your business – from using remote data for diagnosis and training to increasing efficiency on service calls ... and much more!

Session Type: Technology

October 2nd, 2019 | 9:30am - 10:15am

How to Keep Your Techs ‘Tech Savvy’ and Improve Your Bottom Line

Technology is moving at the speed of light these days … and the plumbing and mechanical industries are embracing it and learning new methods daily. To maximize your bottom line, you must keep your techs informed on the latest and greatest technology out there. This valuable session on training will leave you with tips on how to keep your techs sharp, ensure their confidence, and ultimately increase your customers’ satisfaction.

Session Type: Leadership

October 2nd, 2019 | 9:30am - 10:45am

“What’s it Worth?” What You Need to Know to Value and Sell Your Business

Set your personal feelings aside! This session takes an objective look into different methods to accurately value your business to prepare for the sale or transfer to the next generation. What will make it more attractive to a potential buyer? What should you consider when it comes to transferring your business to the next generation in your family? Wherever you are in your business’s lifecycle, come learn from the experts!

UAC Showcase Seminar

Session Type: Business Management

October 2nd, 2019 | 11:00am - 12:15pm

Make Your Inventory Work For You!

Your inventory is one of the largest expenses and cash outlays in your company, yet the majority of service contractors have no idea what they have in inventory or how to manage it. Don’t miss this priceless session, where you’ll learn best practices in using technology to not only gain control of your inventory but to use that control to increase your billable hours, reduce the temptation of theft, and build an easy-to-follow and fast repeatable process in controlling inventory.

Session Type: Business Management

October 2nd, 2019 | 12:00pm - 1:30pm

Quality Service Contractors (QSC) Networking Luncheon

Open to QSC Event Attendees Only - Ticketed Event

Session Room: Grand 2
Session Type: Networking

October 2nd, 2019 | 2:45pm - 3:45pm

Safeguard Your Business from Employee Theft

Every business owner faces the unfortunate risk of employee theft or fraud. Don’t miss this priceless session from one of our “rockstar” presenters (and award-winning business owners) that could save your company! Leave knowing how to identify employee theft in your organization, what you can do to safeguard your business to begin with, and how the legal process works if you ever become a victim.

Session Type: Business Management

October 2nd, 2019 | 4:00pm - 5:00pm

Knowledge is Power: Plumbing & HVAC Codes Update

One thing in life that is certain is change ... and in the p-h-c business, that change happens in the code world every three years. The major model codes from both ICC and IAPMO are preparing to release their 2021 editions. This session will prepare you for what to expect; we’ll clarify what’s confusing and highlight significant changes that are coming in the IPC, IMC, UPC, NSPC and UMC.

Session Type: Regulations

October 2nd, 2019 | 4:00pm - 5:00pm

Digital Advertising & Outreach: Trends and Technology to Drive Results

This session will offer an overview of current digital tools and trends that will drive revenue and profits for A. O. Smith partners. Presenters will review what tools are available, how to approach and use them, and what you should prioritize for your local partners. Attendees will learn how to use digital advertising with direct mail to drive better results and how to track and analyze results.

Session Type: Technology

October 2nd, 2019 | 7:00pm - 10:30pm



Session Type: Fundraiser | Session Fee: $150.00

October 3rd, 2019 | 8:00am - 8:45am

Opening Breakfast sponsored by Bradford White

Included with registration.

Session Room: Grand 4/5
Session Type: Breakfast | Session Fee: $40.00

October 3rd, 2019 | 8:45am - 10:00am

Talking Tech in a Non-Tech World, Sponsored by Viega

For more than 40 years, Richard Trethewey has been teaching America about the thing they know little about – the mysterious world of plumbing and heating. Now he’s sharing his unique (and funny!) insights with his fellow professionals at PHCCCONNECT2019. As the plumbing and heating expert from the Emmy Award-winning home improvement show “This Old House” and its spin-offs, Trethewey will reveal his tricks for “talking tech” in what many consider a “non-tech world,” share why he calls himself a “certified PHCC brat” (growing up in a fourth-generation family business), and explain how he landed on “This Old House” at the age of 23 after his dad (a long-time PHCC supporter) relinquished the role. (“He got so nervous, it nearly killed him,” Trethewey says.) Don’t miss this fun and fast-moving session from one of our own!
Sponsored by Viega

Session Room: Grand 4/5
Session Type: Keynote

October 3rd, 2019 | 10:00am - 2:00pm

Product and Technology Showcase & Lunch Sponsored by Milwaukee Tool & Rheem

The best opportunity you’ll have all year for networking and learning…attending is a strategic investment in the growth of your company. Included with full registration.

Sponsored by Milwaukee Tool & Rheem

Session Room: Hall B
Session Type: Trade Show

October 3rd, 2019 | 2:15pm - 3:15pm

Legionella: It’s More Than Just a Bacteria

Knowledge is power ... which is exactly what you’ll have after this session on Legionella and how it affects plumbing systems. As contractors, you must know the risks – and opportunities – surrounding this hot topic. The presenter – well-known for his CEU classes on this subject for PHCC of Illinois – will cover all the codes and standards that relate to the treatment of Legionella. Plus, he’ll work through treatment methods, including designing hot water systems.

UAC Showcase Seminar

Session Type: Technology

October 3rd, 2019 | 2:15pm - 3:15pm

Screening, Hiring and Retaining the Best Employees

A company’s hiring and employee retention practices communicate a lot about its culture. All contractors agree that bringing qualified applicants into their business is one of their primary challenges, and today’s competitive employment market can make it even harder to land top talent. Come discover ways to find quality applicants in your industry, to establish strong and consistent hiring practices, and to reinforce the value of continuous recruiting and employee retention to distinguish you as an “employer of choice.”

Session Type: Leadership

October 3rd, 2019 | 2:15pm - 3:15pm

Preparing for the Refrigerants of the Future: Regulations and Innovations

Global, national and local regulations are changing the landscape of the refrigerants – such as R-22 and R-410A – currently used by the HVACR industry. During this session, you’ll gain a thorough overview of the regulations and the refrigerant phase-down timing, be able to prepare your employees and your customers for the changes coming down the pike, and be ahead of the curve on the new generation of refrigerants being introduced to the HVACR market.

Session Type: Regulations

October 3rd, 2019 | 3:30pm - 4:30pm

Why Does Price Win 66% of the Time?

Prepare to take a deep dive into your company’s brand and positioning in your market. Discover why price wins jobs 66% of the time, and why using the same differentiator as your competitors does not work. We’ll explore what is truly different about your business and how you can leverage that to grow ... and we’ll end with actionable ways to start changing your marketing to stand out as a premier contractor in your industry and gain more customers!

Session Type: Sales/Marketing

October 3rd, 2019 | 3:30pm - 4:30pm

Internet of Things - Learning about IoT: Is Your Home Services Business as Smart as Smart Devices?

The Internet of Things (IoT) has profound implications on the way you run your home services business. Apps or home automation systems will recommend contractors to homeowners in need of services. Those recommendations may be based on customer reviews and ratings or contractors who pay the app for preferred placement. Undoubtedly, the IoT will impact home services businesses in ways you haven’t considered. Some of the change will be disruptive to your business if you aren’t prepared. Your company’s success will heavily depend on your ability to adapt to this changing world. Scorpion’s R&B sensation Travis Carter and podcast host Josh Smith use song and dance to show you what your portfolio of online strategies with the Internet of Things should look like to help you succeed in 2020 and beyond.

Session Type: Technology

October 3rd, 2019 | 3:30pm - 4:30pm

Point/Counterpoint. Utility Competition: Unfair or a New Line of Business?

Many utilities have created service companies that provide products and services that complement their core business but can directly compete with plumbing, heating and cooling contractors. This can’t-miss session – presented point/counterpoint style – will explore both sides of this new reality. Come hear from contractors as they debate the pros and cons of utilities’ new business lines.

Session Type: Debate

October 3rd, 2019 | 5:30pm - 7:00pm

QSC Contractors Central Happy Hour

QSC Event. Pre-registration required. Open to all Connect registered attendees.

Session Room: Capitol 2
Session Type: Reception

October 3rd, 2019 | 5:30pm - 7:00pm

Union-Affiliated Contractors (UAC) Networking Event

This event is a must-attend for anyone interested in the success of the signatory sector of the industry. UAC guests can expect to build relationships with some of their industry’s key leaders. Additional fee and pre-registration required.

Session Room: Grand 3
Session Type: Networking | Session Fee: $125.00

October 4th, 2019 | 7:30am - 8:45am

Workforce Breakfast: Women, Workforce, Wisdom

Start your day off right with this powerful panel of female p-h-c business owners! Discover how they have succeeded – in a male dominated industry – as business leaders and role models for women entering the workforce, and learn their strategies for recruiting and retaining women in the skilled trades. Plus, tune in as they address the challenges of creating a work environment that crosses generations and navigates the perceived bias of women and men working together.

Sponsored by the PHCC National Auxiliary and PHCC Educational Foundation

Session Room: Grand 4
Session Type: Workshop

October 4th, 2019 | 10:45am - 11:45am

Managing in an Uncertain Economy, Sponsored by Kohler

Consumers drove the economy to where it is today; where are they heading tomorrow? In this can’t miss session, well-respected economist Connor Lokar is back to share the trends that will drive your future through 2020 and beyond. Specializing in economic analysis and forecasting for both short- and long-term strategic business planning – primarily in the construction industry – Lokar of ITR Economics™ will supply you with a methodology that your company can use to take advantage of today’s economic environment. Using rate-of-change calculations, you can learn where you are in the business cycle, identify key leading indicators that will steer your critical business decisions, and apply strategic objectives to prepare you for the future!

Sponsored by Kohler

Session Room: Grand 1, 2, 3
Session Type: Keynote

October 4th, 2019 | 2:00pm - 3:15pm

Strategy Matters: Build It. Execute It. Measure It!

Most construction firms are opportunistic and don’t really have a strategy. “Our strategy is to sell and install $x millions of work at Y% profit.” That’s not strategy! Our industry is full of bid peddlers - and bid shoppers - and that’s not strategy either. Come an learn how the rest of the business world successfully crafts and executes strategy. Walk away with tools to genuinely put you on the path to achieving your business and financial goals.

Session Type: Leadership

October 4th, 2019 | 3:30pm - 4:45pm

Why Should I Work for You?” The Myth of Our Industry’s Manpower and Talent Shortage

Think about it ... it’s possible
that you wouldn’t work for you! Non-transparent owners, unclear
succession paths, no place for advancement, no opportunity to get a share of
the ownership someday ... why would I invest my time with you? What
opportunities are you providing?
Come and learn why people aren’t flocking
to your firm ... and how to fix that. Be prepared ... your systems, culture and
old way of thinking may be the problem, and you’re going to have to work hard
to change!

Session Type: Business Management

October 4th, 2019 | 3:30pm - 4:45pm

Multigenerational Management: the Ins And Outs of Managing 4 Generations in the Workplace

It’s hard to believe that four different generations are sharing the workplace today! With each generation having its own culture and beliefs, how do you successfully manage each one so that you can optimize their performance and address their differences? Leveraging the insights and research of this best-selling author, you’ll leave this timely session with actionable tactics to manage your cross-generational challenges and turn your multigenerational workforce into a competitive advantage.

Session Type: Technology
Connor Lokar

Economist Connor Lokar’s dynamic presentations provide a fresh look on how to make economic intelligence applicable and actionable. A specialist in the construction industry, Lokar specializes in applied research for business-cycle trend analysis, growth-cycle trend analysis and implementing cyclical analysis at the practice, company level. Connor’s ability to relate to current and next-generation business leaders helps attendees to walk away with a better understanding of their businesses and the ability to plan for the future with confidence.

  • Session Name: Managing in an Uncertain Economy, Sponsored by Kohler
    Role:   Keynote
Richard Trethewey

Richard Trethewey, a PHCC member, has been an integral part of the This Old House team since the home improvement show's debut in 1979. Today, he also appears on the Emmy Award-winning show's sister series, Ask This Old House. Born and raised in Dedham, Massachusetts, Richard is a licensed master and journeyman plumber in the Commonwealth of Massachusetts and has long been an advocate for professionalism in the building trades.

  • Session Name: Talking Tech in a Non-Tech World, Sponsored by Viega
    Role:   Keynote
Dr. Charles Allgood

Dr. Charles (Chuck) Allgood is currently Technology Leader – Refrigerants, with Chemours (DuPont) Fluoroproducts, Wilmington, Delaware. He holds a Ph.D. in chemistry from the University of Delaware. Chuck has held a variety of research, technical service, and market development assignments during his 25 years in the refrigerants industry. He currently leads technical support, training, and applications development for the Opteon™ and Freon™ refrigerants and is a frequent speaker at many HVACR industry events.

  • Session Name: Preparing for the Refrigerants of the Future: Regulations and Innovations
    Role:   Session Leader
Kirk Alter

Kirk Alter is an Associate Professor in Purdue University’s Dept. of Building Construction Management, president of Fast Management, Inc., a member of the PHCC Educational Foundation’s Board of Governors and director for their management courses. He worked his way up from an apprentice to business owner, which brings a uniquely well-rounded perspective to his training sessions. Kirk is LEED accredited professional, a Fulbright Scholar and has taught management and sustainable construction practices to audiences across the US, Europe and around the world.

  • Session Name: Strategy Matters: Build It. Execute It. Measure It!
  • Session Name: Why Should I Work for You?” The Myth of Our Industry’s Manpower and Talent Shortage
    Role:   Session Leader
Travis Carter

Travis Carter is the Vice President of Sales at Scorpion where he operates in sales, marketing, and strategic planning across a wide variety of business verticals. With a focus on the home services industry, he works to help businesses small and large increase their revenue, acquire new customers, and improve their digital brand and visibility. When out of office, Travis loves to engage his creative side through building film concepts, dancing, acting, and singing—even having a signed-stint in a high school boy band. He now lives in Los Angeles with his wife and seven kids…yes, SEVEN!

  • Session Name: Internet of Things - Learning about IoT: Is Your Home Services Business as Smart as Smart Devices?
    Role:   Session Leader
Dave Chic
  • Session Name: QSC Update – Make the Most of QSC Membership
    Role:   Session Leader
Brenda Dant, CAE

Brenda Dant is a Certified Association Executive with over 30 years of association management experience. She currently serves as the Executive Director of the Indiana Association of Plumbing-Heating-Cooling Contractors (PHCC). She is known for developing creative member-centric programs that have been duplicated throughout the country. In 2016 she was asked to serve on a roundtable that presented successful workforce development initiatives on Capitol Hill. She has been on the faculty for ASAE CEO Boot Camps and has taught leadership programs for local, state, and national associations. She has served as a facilitator for strategic workshops for profit and nonprofit organizations. Brenda holds B.S. and M.S. degrees in English and Communication and is a graduate of the Stanford Institutes for Organization Management.

  • Session Name: Workforce Breakfast: Women, Workforce, Wisdom
    Role:   Panelist
Chris Day

Chris Day is Rheem Manufacturing’s Vice President of Product Strategy and Engineering, for the Air Business. He has spent over two decades in the industry of HVAC and thermal management with a focus on delivering more energy efficient and reliable technologies to the marketplace. He holds a degree in Aeronautical Engineering, from Embry Riddle Aeronautical University, and is a certified Commercial Pilot. Mr. Day has launched small business startups and led global business units of Fortune 100 companies. He has a passion for spearheading disruptive technologies that drive HVAC industry change whether for automobiles, residential or commercial systems. Currently, he is leading Rheem’s innovation and development efforts toward delivering more energy efficient heating and cooling systems that deliver marketplace and homeowner value.

  • Session Name: Connected Data: It’s a Valuable Business Tool!
    Role:   Session Leader
Bo DeAngelo

With 30-plus years in the P&M trades and manager for one of Viega's most advanced training facilities in North America, Bo DeAngelo's passion for training is palpable. An outspoken industry bad boy, Bo pulls no punches when it comes to the stature and importance of the plumber/pipefitter and the elevation of their business practices to match their construction competence.

  • Session Name: How to Keep Your Techs ‘Tech Savvy’ and Improve Your Bottom Line
    Role:   Session Leader
Beth A Dobkin

Beth Dobkin has 16 years of successful business ownership, 28 years of management and over 16 years of consulting experience and is a business management coach and director of coaching services for the Quality Service Contractors of the Plumbing Heating Cooling Contractors Association since April 2012.

  • Session Name: QSC Service Performance Roundtable Discussion Session
    Role:   Session Leader
  • Session Name: QSC Commercial Peer Group Meeting
    Role:   Session Leader
David Feddon
  • Session Name: Point/Counterpoint. Utility Competition: Unfair or a New Line of Business?
    Role:   Panelist
William B. Ford

William E. (Bill) Ford is President and CEO of SESCO Management Consultants. He has been with the firm for 26 years. He is a generalist human resource management consultant specializing in family business consulting, compensation, Wage and Hour, EEO representation, organizational development, labor relations and compliance to federal and state employment regulations. Ford has been engaged and has practical hands-on experience in numerous industries, including healthcare, funeral homes, manufacturing, retail auto dealerships, financial and credit unions, mining, and professional service industries. He is a certified Vital Learning speaker and has presented before a number of clients, Chambers of Commerce, national and state business associations, as well as employer/human resource management groups. He has also authored a number of publications, including How to Develop a Compensation Program, and How to Comply with Wage and Hour Regulations. SESCO’s consulting system programs that Bill wrote include Developing an Employee Handbook, Developing an Affirmative Action Program, Screening and Hiring, How to Remain Union Free, and JJ Keller’s Human Resource Management Guide. Ford obtained his Business degree at Tennessee Technological University, and has received a number of Human Resource and Employee Relations certifications. He is an active member of World at Work, SHRM and various boards and civic groups.

  • Session Name: QSC Education Session: Employer Substance Abuse Policies and Marijuana
    Role:   Session Leader
Jamey Hale

Chemours Jamey is a highly experienced trainer in the refrigeration and air conditioning industry and currently leads the Chemours training facility programs at the Indianapolis Technology Training Center.

  • Session Name: Preparing for the Refrigerants of the Future: Regulations and Innovations
    Role:   Session Leader
Les Hanks

Les Hanks joined Quality Service Contractors on June 2013 and serves as the Business Management Coach for a variety of services, such as comprehensive business analysis, strategic planning, competitive analysis, program/seminar development and more.

  • Session Name: QSC Service Performance Roundtable Discussion Session
    Role:   Session Leader
Byron Hoffberg

Byron heads the digital advertising team at WebbMason. His background and experience in science, engineering and corporate finance, before moving into advertising technology, roots his strategy in analysis and data driven decisions. Byron oversees all display, pay-per-click, search engine optimization and social media management lines of business at WebbMason, and thrives on creating consultative and collaborative relationships with clients. Bryon has provided digital marketing programs for AT&T (14 lines of business), Verizon, Home Depot, H&R Block, Tax Act, Comcast, Extended Stay Hotels, Hilton, Blue Cross Blue Shield, Cox Communications, MetLife, Walmart, Jet Blue, and Best Buy.

  • Session Name: Digital Advertising & Outreach: Trends and Technology to Drive Results
    Role:   Session Leader
Tauhira Hoossainy

Tauhira Hoossainy is a highly skilled product strategist with more than 14 years of R&D and product design experience. As Milwaukee Tool's Senior Manager of Construction Technology, she explores construction trends and emerging technologies to drive practical, user-focused solutions. Her early product development and roadmap strategy development has impacted physical and digital solutions across every Milwaukee Tool product line. Prior to Milwaukee, Tauhira received a BS and MS in computationally focused Mechanical Engineering from Georgia Tech and Cornell University. She has held R&D positions in the computing, automotive, aerospace, robotics, and public relations industries. In addition to her passion for product development, Tauhira is deeply committed to expanding and empowering all voices within technical industries and has been honored to work closely with FIRST Robotics, the Society of Women in Engineering, and Habitat for Humanity.

  • Session Name: Creating an Innovation Culture
    Role:   Session Leader
Steve Kiernan, II

Steve Kiernan II has more than a decade of experience in strategic sales and marketing. As the President & CEO of Pointman, he’s spent the last 12 years building an organization focused on delivering results to the home services industry.

  • Session Name: Why Does Price Win 66% of the Time?
    Role:   Session Leader
Scott McConnell

Scott has spent his professional career in the marketing solutions industry. He joined WebbMason in January 2003 and founded the Nashville, TN sales office. He is responsible for business development, sales management and has helped build one of the top performing offices for the company. Scott serves as the primary contact for the A. O. Smith partnership.

  • Session Name: Digital Advertising & Outreach: Trends and Technology to Drive Results
    Role:   Session Leader
Deidra McElroy
  • Session Name: QSC Commercial Peer Group Meeting
    Role:   Session Leader
Francis G. McGonegal
  • Session Name: Point/Counterpoint. Utility Competition: Unfair or a New Line of Business?
    Role:   Panelist
Michael McGraw
  • Session Name: Point/Counterpoint. Utility Competition: Unfair or a New Line of Business?
    Role:   Panelist
Karen Bruick Meyers

Karen has a 20+ years of experience with Rheem on both the Air and Water sides of the business. For the last 5 years, Karen has worked exclusively advocating and representing Rheem and their contractor partners in both state and federal legislation.

  • Session Name: Government Regulations: How It Impacts HVAC and Plumbing Contractors
    Role:   Session Leader
Laramie Sandquist

Laramie Sandquist holds an undergraduate degree in business administration, an MBA in finance and risk management, and has earned several industry designations including CPCU, CLU, and ARM. His career with Federated Insurance has included positions in risk management, underwriting, training & development and association risk management services. His current position is special accounts risk consultant working with Federated’s captive insurance owners of Federated, Ltd.

  • Session Name: Screening, Hiring and Retaining the Best Employees
    Role:   Session Leader
Josh Smith

Josh Smith is the Vice President of Marketing for the Home Services division at Scorpion. He manages the development of the marketing team that handles all of the home service accounts across the organization. He works to continually provide the team with the industry knowledge, support, and tools to ensure that home services professionals increase their revenue and grow their businesses. Out of the office, Josh is a father of 2 little munchkins, husband to a beautiful lady, and loves to feed his creative side through film production, music, podcasting, and even building up businesses!

  • Session Name: Internet of Things - Learning about IoT: Is Your Home Services Business as Smart as Smart Devices?
    Role:   Session Leader
Brandon Stepanek

Brandon has been with A. O. Smith for 7 years and is currently in the role of National Field Marketing Manager. He is a 2007 graduate of the University of Minnesota in Mankato. Brandon's responsibilities include A. O. Smith's contractor loyalty and marketing efforts, as well as driving acceptance and utilization of the company's vast high efficiency product offering into the U.S. utility sector.

  • Session Name: Digital Advertising & Outreach: Trends and Technology to Drive Results
    Role:   Session Leader
Jason Thompson, CFF, ASA, CPA/ABV, CFE

In his roles as Partner and Director of Valuation and Litigation Services for Sponsel CPA Group, Jason Thompson provides strategic counsel to business owners, in the construction industry. He specializes in the valuation of privately held businesses, partial ownership interests in privately held businesses and intangible assets. Jason is a graduate of Indiana University where he earned a Bachelor of Science degree in accounting. Active in the community, he volunteers his time as a board member for Noble of Indiana, an Indianapolis not-for-profit organization serving people with disabilities and their families.

  • Session Name: “What’s it Worth?” What You Need to Know to Value and Sell Your Business
    Role:   Session Leader
Kevin Tindall
  • Session Name: Point/Counterpoint. Utility Competition: Unfair or a New Line of Business?
    Role:   Panelist
Mark Valentini

Mark Valentini was recently selected to serve as Director of Legislative Affairs for PHCC in March 2019. He joins us from the transportation sector, where his focus was on workforce and infrastructure policy issues for the U.S. trucking industry. During his tenure with the trucking industry he advocated on issues related to small business, workforce and training (including apprenticeships), highways and infrastructure, and vehicle automation. Prior to his tenure in transportation he represented the insurance and financial services industry on tax and regulatory matters. He started his career in politics having served as a staffer in the United States Senate and subsequently as a campaign fundraiser for several House and Senate campaigns and leadership PACs. Mark is a graduate of George Mason University and proud native of Northern Virginia where he currently resides with his family.

  • Session Name: Government Regulations: How It Impacts HVAC and Plumbing Contractors
    Role:   Session Leader
Chuck White

Charles “Chuck” R. White serves as Vice President of Regulatory Affairs for PHCC—National Association. White works closely with government regulatory bodies, such as the DOE, and serves on a number of councils and coalitions including NSPC, PERC, ABPA and IAPMO as a representative of PHCC’s contractors.

  • Session Name: Knowledge is Power: Plumbing & HVAC Codes Update
    Role:   Session Leader
  • Session Name: Government Regulations: How It Impacts HVAC and Plumbing Contractors
    Role:   Session Leader
Brian White

Brian White is the Director, Digital Marketing for Rheem, a manufacturer of heating, cooling, water heating and commercial boilers and refrigeration products. In this role, Brian leads digital strategy, innovation and marketing efforts across the global Rheem organization. Brian has a deep knowledge of Rheem’s connected products and a passion for all things connected. Prior to joining Rheem, he worked in technical and business development roles across a number of industries, and varying company sizes. Brian holds a bachelor’s degree in entrepreneurship from Baylor University.

  • Session Name: Connected Data: It’s a Valuable Business Tool!
    Role:   Session Leader
Eric Woodruff, CPA

Eric works with clients across a broad range of industries including construction, manufacturing and distribution. He leads the firm’s services to the construction industry trades. His expertise and duties have grown quickly in lockstep with Sponsel CPA Group and he is on the front line in managing client relationships. He grew up working for his father, a third-generation business owner and cites that experience as a prime reason why he wanted to work for a firm that holds the entrepreneurial spirit in special regard. He is an active volunteer in several professional and not for profit organizations.

  • Session Name: “What’s it Worth?” What You Need to Know to Value and Sell Your Business
    Role:   Session Leader
Brian Yelton

Brian is the President and Owner of Inland Sales Group, Inc, a Manufacturing Representative firm located in Illinois with locations in both Peoria and Willowbrook. Inland covers the state of Illinois, Eastern Iowa and Northwest Indiana. Brian is involved with the following organizations: PHCC, ASPE, ASSE, APIC, IPEA and several others. He has studied and has been involved with all aspects of Legionella education and management. His range of involvement includes CEU classes, ASSE working groups, APIC shows and meetings, Water Management teams and much more. Brian has been a leader of education in Legionella awareness and has brought Legionella education to the forefront for many contractors, engineers, developers, facilities, and others in the industry. He continues to work towards furthering his own knowledge on this important subject while sharing what he knows to benefit others.

  • Session Name: Legionella: It’s More Than Just a Bacteria
    Role:   Session Leader