CONNECT 2019: Call for Presentations

Speaking at the PHCC Convention is a great experience and offers you the opportunity to connect with the industry and engage in valuable peer to peer networking. We encourage you to submit a proposal and share your expertise and experience with your peers.

Submissions are due by COB Friday, March 8, 2019. You will be notified by email as to whether your submission was accepted by the end of May. Incomplete proposals will not be considered.

The information below is designed to help you put your best submission forward before you fill out the submission form.

Submit Your Presentation Proposal


Selection Process

Submissions are reviewed by PHCC staff and subject matter experts. During the process, we vet the potential speaker and the content, not the speaker’s company or organization. PHCC expects the speaker to honor his or her commitment to present the proposed session as presented at the time of acceptance.

The proposals are evaluated in whole or in part on the following criteria:

  • Topic is timely and will attract attendees
  • Abstract and title of the session clearly demonstrates the session intent
  • Learning objectives and learning level are well-defined
  • Attendees will able to apply what they’ve learned in their professional roles
  • Subject matter is cutting-edge or presents new ideas, presented in a creative and engaging way
  • Context of the issues including real-world case studies, examples, and stories
  • Potential for interactive participation for the audience
  • Speaker presentation skills and experience
  • Speaker is knowledgeable, engaging and experienced on the topic submitted
  • Description does not contain overt and covert commercialism
  • Overall high quality of the written proposal

Title (max 40 characters)

This is an attendees first impression of your presentation. Is it informative and engaging? Is it active, i.e., what, exactly, is the take away? Does it accurately reflect the session topic? Is it short and to the point (the title does not have to explain everything they will learn, that’s the job of the description)?

Session Description (max 150 words)

A well‐written description clearly identifies the purpose and intent of the session. It also piques the interest of the attendee and encourages them to attend your session. An effective description should: highlight the content and the learner outcomes (what will they learn); clarify the relevancy of the topic (why they need to know it); and highlight the benefits of attending the session (what they will be able to do with this information).

Presenter Types

  • Presenter – a presenter shares explanations of a given topic in an information session  
  • Facilitator  – a facilitator guides group discussion and/or decision making 
  • Moderator  – guides a group of subject matter experts (panelists) and audience participation in a discussion or information session  
  • Panelist  – one of multiple topic experts chosen to share knowledge in a moderated discussion 

Session Format

The following sessions are available:

  • Panel Discussion: moderated discussion by panel members with audience questions addressed. Presenter types: moderator, panelist
  • Case Study:  presenter discusses a real‐life problem and/or solution to a problem and invites audience participation. Presenter types: presenter
  • Group Exercise:  participants are divided into small groups and given a specific task to complete or problems to brainstorm solutions. Presenter types: facilitator, presenter
  • Idea Exchange:  moderator leads a discussion among participants. Presenter types: moderator, facilitator
  • Interactive Workshop: informative with hands on instruction and time specifically allotted to engage participants actively to learn new techniques or information. Presenter type: presenter, moderator
  • Round Table Discussion: moderator led discussion on a specific topic with debate. May be followed by Q&A. Presenter type: moderator 

Preferred Session Length

Please select one from the list below:

  • 60 minutes 
  • 75 minutes 
  • New! 90 minutes workshop (Wednesday only) – must be topic specific and highly interactive for the audience.
    NOTE: session description must define how the session will be interactive for the attendees.

Target Audience

Who benefits most from being in the room?

  • New construction 
  • Service and repair 
  • Signatory 

Content Level

You will be asked to indicate the complexity of the content. Select the level that best fits the level of content.  

  • Basic – content for attendees with less than two years of experience
  • Intermediate – content for attendees with 3-7 years experience 
  • Advanced  – content for attendees with over 8 years experience 

Proposed Track

Please select the track that best fits your session proposal. The examples for each track are general ideas and are not intended to be exhaustive. You may select up to 2 topics only. If more than 2 are selected reviewers will make final track determination. 

The following descriptions should be viewed as a guide only.

  • Business Management – planning, organizing, staffing, leading or directing, operations, and controlling an organization.  
  • Leadership – driving successful teams, leading multigenerational teams, communicating as a leader not a manager, leadership and business growth.  
  • Technology – latest technology trends, green living, improving customer health and comfort, streamlining everyday business practices, streamlining the fleet. 
  • Sales/Marketing – cultivating repeat customers, building your brand, boosting sales, customer testimonials, social media. 

Learning Objectives (min. three)

Learning objectives show the measurable outcomes of the session. Learning objectives are best expressed through active verbs such as: learn, discover, establish, assess, identify, examine, construct, etc. Tip: when developing your learning objectives, complete the following sentence:  “after this session, attendees will know…, or will know how to.., or can confidently discuss…” 

NEW! Tweet Your Session! (max 280 characters)

Give us the tweet you would use to promote your session, if accepted, & we’ll tweet it out for you – remember 280 characters or less!  

Presenter Details

You will need to provide the following information for EACH SPEAKER:

  • Name
  • Title
  • Company
  • Email
  • Phone
  • Brief Bio (recommended max 150 words)
    Bios are brief, in paragraph form and focus on credentials and professional expertise in the topic being proposed.  All presenters must submit a bio. 

Speaker Expense Reimbursement

PHCC has limited funds available to reimburse speakers some of the expenses associated with presenting at CONNECT or fees. If you require reimbursement or charge a fee please indicate below. Each request will be fully considered.  

Noncommercial Policy

Education programs at CONNECT are learning experiences and are noncommercial. Under no circumstances should a pre-conference workshop, general conference session, or breakout  session be used for direct promotion of a speaker’s product, service, or other self-interest. 

Good luck. You can access the Call for Presentations by clicking here. We look forward to receiving your submission.

Every year PHCC asks its members what topics they want to hear about at future CONNECTs. The list below represents the top topic ideas for CONNECT 2019 in Indianapolis. Please consider these when submitting.

Note: Some topics may appear in one or more categories.


  • How to improve efficiency in your business
  • Streamlining financial management at your company
  • How to calculate business costs
  • Top SEO Trends
  • Knowing your Z score and other basic financial strength-quick calculations for decision making
  • Best steps to sell your business
  • Women-owned business issues
  • How to transition business exit strategies
  • Emergency action plans
  • Contract negotiation
  • Contract law
  • Project management strategies
  • Adding home performance contracting to your business
  • How to navigate family business issues
  • Preventative maintenance and agreements
  • Fleet management
  • Best practices in inventory management
  • Best practices to manage on-call work
  • CCIP and OCIP management
  • Change order management
  • Best practices in prefabrication and modularization
  • Effective ways to collaborate with others in the industry
  • How the LEAN practice can improve your profitability and customer service

HR/Workforce Development

  • Recruiting, retaining women in the workplace
  • How to hire and retain skilled workers
  • Incentive programs to retain employees
  • Social media policies for employees
  • How to adapt to a multi-generational workforce
  • Hiring veterans
  • How to implement a wellness program
  • Multiple-generations in the workplace
  • How about some inter personal relationship things like how to work with your husband or wife
  • Attracting millennials
  • How to address opioid abuse
  • Understanding and embracing diversity in the workplace
  • Dealing with diversity needs and issues
  • How to make your workplace ready for Generation Z
  • How association health plans can benefit small businesses

Customer Service

  • How to create and cultivate customer relationships
  • Effective customer service techniques
  • Transactional versus relational customer service model
  • Selling solutions to help customers reduce water and energy use
  • Implementing live customer web chats
  • Community outreach ideas


  • How to introduce energy-saving products to your customers
  • How to use social media (what to post and best strategies)
  • How the LEAN practice can improve your profitability and customer service


  • Technology product/demonstrations and business best practices
  • Deploying technology to manage field service businesses and their field workforces
  • Technology integration
  • Incorporating intelligent equipment – remote diagnostics
  • Deploying technology only if it addresses businesses not using flat rate systems
  • Deploying technology to manage field service businesses that are not flat rate
  • Smart controls
  • New AC technology including inverters and variable speed systems
  • IT security
  • Internet of Things (IOT)
  • Using DATA to make decisions for your business
  • Implementing live customer web chats


  • Tax reform
  • Changing federal regulations
  • New Refrigerant Requirements and how they affect you


  • Getting the most out of hydronic heating systems
  • Boiler trends
  • Proper use of plumbing design and appurtenances to control Legionella
  • Legionnaires prevention

When will I know if my proposal is selected?

All submitters should expect to hear from us in late May with the status of your submission(s). We will include important information such as whether your proposal was accepted, requirements, etc. and any action items needed before CONNECT 2019. 

How are sessions selected?

A group of staff and volunteers are tasked with reviewing all proposals received. Final selections are based on interest of topic, relevancy to industry, and quality of submission. 

What if I need to make a change to my submission?

Submitters will not be allowed to make changes once the Call for Presentations has closed. If you have a change that could impact whether or not your submission could be selected, like adding a speaker, changing the description, etc. please email 

Selected speakers may be able to make minor changes to their sessions once the status notifications are sent in late May. Changes are subject to approval.

Can I submit multiple proposals/Can I submit to multiple tracks?

You should not submit the same proposal multiple times as this will not increase your likelihood of getting your session chosen. Submit to the one track that best fits your topic.  Consider the content and the intended audience. Duplicate abstracts will be deleted and only the first submission will be considered. 

Our volunteers will be looking at the quality of each individual proposal, rather than the number submitted by a particular speaker, company, etc. We have limited slots so make sure you are focusing on the quality of your proposal before submitting. 

Will I receive a complimentary registration to speak?

Speakers will receive a complimentary full registration to CONNECT 2019. PHCC has very limited funds to reimburse other expenses but will consider requests on a case by case basis.