PHCC EVP Michael R. Copp, MIRM, MA
Biography: Michael R. Copp, MIRM, MA
Executive Vice President for the Plumbing-Heating-Cooling Contractors–National Association
Since March of 2012, Michael Copp was the Chief Operating Officer (COO) of the American Retirement Association responsible for several operational functions of the organization that included Customer Support, Conferences, Retirement Plan Academy, ASPPA Benefit Councils and Information Technology. Mr. Copp led strategic initiatives toward strengthening efforts in carrying out the association’s mission and assuring the association’s long-term growth and sustainability. He provided day-to-day operational oversight and direction in the use of financial, human and technology resources to effectively and efficiently achieve association goals and enhance overall organizational capacity and performance.
Prior to his role with the American Retirement Association, Michael Copp served as the Senior Vice President of Education at the National Association of Home Builders between 2001 and 2012 where he and his team was responsible for education market research, supports six conferences, offers 13 designations, 45 courses, and over 200 seminars at the annual NAHB's International Builder's Show. His team serviced 120 local Home Builder Associations hosting one or more of 800 classes for approximately 8,000 students across the country annually. Previously, while still at NAHB, Michael was the Assistant Vice President responsible for managing the development, coordination and implementation of programs and services for NAHB’s 50+ Housing Council, National Sales and Marketing Council and the Institute of Residential Marketing (IRM).
Prior to his employment with NAHB, Michael was Managing Director with the Professional Practice division of The American Institute of Architects between 1997 and 2000. He and his team were responsible for the cost, quality, and on-time performance of content development, and the delivery of 22 Professional Interest Areas (PIAs) conferences, publications, research, marketing, and web development (www.aia.org). Michael facilitated strategic planning activities for the PIA Executive Committee of the AIA Board of Directors, as well as a 44-member PIA Leadership Council. Michael also managed the production of multimedia, web, and print publications related to AIA Press.
Prior to the AIA, Michael served in a variety of leadership and management positions which included Regional Sales Manager, Manager of Manufacturing Engineering, Product Center Team Leader, Service Manager, and Drafting Supervisor. In addition, Michael managed an ISO9001 Audit Team to streamline business practices and procedures, as well as develop engineering and manufacturing process documentation.
Michael earned a graduate degree with a double major in Management and Human Resource Development, an undergraduate degree in Industrial Science and an associate’s degree in General Studies (with an emphasis in drafting and design). While earning his degrees, Michael was a mechanical and architectural draftsman/designer working with several design/ build and architectural firms. He also served as a construction draftsman in the U.S. Army between 1980 and 1984.
Michael also taught graduate and undergraduate management and organizational development courses for the University Of Phoenix between 2001 and 2004, and was an annual guest speaker for the University of Washington’s Design Firm Leadership and Management Program until 2011.