Enhanced Services Group Guide

The Plumbing-Heating-Cooling Contractors-National Association offers members the opportunity to enroll in three Enhanced Service Groups-Construction Contractors' Alliance (CCA), Quality Service Contractors (QSC) and the Union-Affiliated Contractors (UAC)-that meet the specialized, growing needs of our members. These groups provide insight into the specific challenges these industry segments face by offering additional networking opportunities and valuable member-specific information. Contractors must be a member of PHCC state, local, and national in order to join the enhanced service groups. Each group has separate membership fees.

Construction Contractors' Alliance

The Construction Contractors' Alliance (CCA) helps new construction contractors solve the very specific challenges they face. CCA's programs and services are targeted toward PHCC contractors specializing in residential, industrial, commercial and institutional construction projects. The group provides several specialized benefits, including two "Alliance" meetings per year, seminars for middle managers, a CCAConnect group e-mail discussion, peer groups and much more. CCA's key focus areas are workforce issues, construction methods, business practices, networking/peer groups, industry/business evolution and education and personal growth.

Quality Service Contractors

QSC was established in 1994 for those contractors in the service and repair industry looking to advance to the next level. QSC maintains its own Board of Trustees, budget and program/project priorities. All funds generated from its membership remain with the organization and are used only for initiatives selected and approved by the membership. QSC enhances both the industry and our members' reputations by originating and delivering timely and lively professional and educational training programs. Through these initiatives we have been able to raise the work/craft standards our members meet. In turn, this has served the buying public by assuring consumers of the integrity of the services they purchase. As a result of their QSC participation, our members provide a higher level of service to their clients. QSC members are "The Best of The Best!"

Union-Affiliated Contractors

UAC was established to represent a unified voice for the union contractors within PHCC to make sure their special needs and concerns are represented. UAC works to maintain and nurture a working relationship with the United Association and provide its members with new, up-to-date national labor agreements and training programs that will make contractors more competitive in the marketplace.